AddressGlobal Workplace Solutions (GWS) - Local is a hard services-led, tailored facility management solution. We self-perform hard services while partnering with best-in-class soft service providers to offer custom facility and project management solutions to our clients. We focus on empowering our team with a high level of downstream accountability, resulting in an agile and efficient service delivery.
In addition to our core facility and project management capabilities, our platform offers direct access to our Best-in-Class services, including ESG, Security Consulting, Workplace Strategy, and Workplace Experience.
JOB SUMMARY
The purpose of this position is to provide building maintenance and office administration support to company-managed buildings.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Analyzes work orders by size, urgency, skill set, location, complexity, and available labor and assists operations teams by issuing work orders sequentially to individual technicians or work teams. Coordinates the engagement and direction of appropriate subcontractors.
- Work closely with Technicians to stage materials, permits, subcontractors, tools, and other resources necessary to accomplish the work in the most productive manner possible.
- Develop, maintain, and distribute workflow processes to the entire account team, detailing how work is planned, scheduled, and completed.
- Works with the management team to optimize the mixes of planned and scheduled work, scheduled (but not planned) work, and unscheduled work.
- Provides regular statistical reporting to the leadership team and client, showing quantities of evidence of the productive use of the workforce.
- Uses guidelines set by management to develop, implement, and lead preventive maintenance and life cycle optimization strategies. Performs annual review of preventive and predictive maintenance programs to ensure the current work order system library contains accurate frequencies and balanced 12-month schedules for all technicians and vendors. Determines appropriate predictive maintenance tasks. Trains the workforce in the use of predictive maintenance techniques. Analyzes predictive maintenance data for trends. Initiates corrective actions as appropriate.
