Overview
To deliver service, repair and maintenance to guests as requested to ensure their continued comfort in the hotel.
Duties and Responsibilities
Respond to guest requests for basic in room maintenance issues including plumbing, furniture and appliance replacement if needed
Perform building maintenance as required by management
Daily routine inspection of key building systems and areas of hotel as assigned by management
Preventative maintenance in guest rooms including painting, moving furniture etc.
Assist with hotel maintenance projects as assigned by manager
Assist Banquet department with set-up issues as requested
Responsible for PM Emergency systems should the condition arise (elevator malfunction, emergency shut down etc.)
This job description reflects management's right to assign or reassign duties and responsibilities to this job at any time.
Inspecting Equipment, Structures, or Material
Making Decisions and Solving Problems
Communicating with Persons Outside Organization, Supervisors, Peers, or Subordinates
Organizing, Planning, and Prioritizing Work
Documenting/Recording Information
Evaluating Information to Determine Compliance with Standards
Understand engineering data or reports
Adhere to safety procedures
Monitor facilities or equipment
Follow data security procedures
Use facility management techniques
Qualifications
Selecting and using training/instructional methods and procedures appropriate for the situation when learning new things.
Performing routine maintenance on equipment and determining when and what kind of maintenance is needed.
Watching gauges, dials, or other indicators to make sure a machine is working properly.
Repairing machines or systems using the needed tools.
Determining causes of operating errors and deciding what to do about it.
Managing one's own time.
Knowledge
Working knowledge of the English Language
Basic mathematics skills
General knowledge of public safety and security
Basic knowledge of HVAC, Plumbing, and electronic repair
Posses excellent customer service
Additional Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to walk; use hands to finger, handle or feel; reach with hands and arms; stoop, kneel, crouch, or crawl; talk or hear; and smell. The employee frequently is required to stand and climb or balance Requires face-to-face discussions with individuals or teams, Requires telephone conversations. Includes exposure to sounds and noise levels that are distracting, making decisions that affect other people, the financial resources, and/or the image and reputation of the organization. Requires making decisions that impact the results of co-workers, clients or the company; opportunity to make decisions without supervision, freedom to determine tasks, priorities, and goals. Includes responsibility for the health and safety of others, requires wearing common protective or safety equipment, requires working indoors in environmentally controlled conditions, Requires working indoors in non-controlled environmental conditions. The employee must frequently lift and/or move up to 25 pounds and occasionally lift and/or move 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
While performing the duties of this job, the employee is frequently exposed to humid conditions. Employee may be exposed to contaminants, disease or infections. The employee is occasionally exposed to toxic or caustic chemicals.
Hours necessary to perform at the required level are typically 37-40 hours weekly varying days Monday - Sunday