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Form of workDowntown Davenport Iowa is the place to be! Hotel Blackhawk, a Marriott Autograph Collection hotel, is looking for a Maintenance Engineering Director to lead his or her team of Maintenance Technicians at Hotel Blackhawk. We are a team that believe in passion, perseverance and humility as we work together for our guests and each other.
SUMMARY: Responsible for leading a team that must respond to all facilities service calls. Along withthe team the Supervisor must perform preventative maintenance, paint, and fix necessary repairs to the hotel and restaurant equipment.
Schedule and complete equipment PMs
Operate and maintain low-pressure boiler for the hot water system
Operate and maintain other vessels as needed for hot water kitchen steam and air conditioning systems
Assist mechanics and external contractors with repairs of hotel property and equipment
Repair and maintain commercial kitchen and laundry equipment
Repair and maintain swimming pool and pool equipment
Completion of all assigned work orders and daily tasks•
General Maintenance: 60%
- Perform all duties and responsibilities of a maintenance technician.
- Ensure that after hours access into secured hotel areas are properly authorized, monitored, and documented
- Handle deliveries received during non-business hours
- Work with outside agencies (i.e.., police) and contractors
- Coordinate emergency situations
- Check surveillance when requested to assist with investigations
- Ensure all required repairs and maintenance is performed using proper equipment
- Perform preventative maintenance on hotel equipment, fixtures, and other assets
- Perform daily walk through of the property
- Assist guests in the event of an emergency
- Provide standard security 24 hours per day
Guest Services: 30%
- Review hotel status and follow up actions with the previous shift employee
- Ensure all non-hotel personnel arriving at employee entrance are properly escorted while on property
- Provide escorts for guests or employees, if requested
- Investigate all emergencies
- Patrol the property with specified equipment, checking all designated points and document all actions taken
- Resolve safety hazard situations
- Ensure all guest room doors are secured; assist guests with room access
- Investigate suspicious persons on hotel property
- Conduct designated investigations into theft or lost items, noise complaints, assault complaints, food poisoning complaints and other guest complaints; complete documents reports
- Respond to the scene of guest/employee accident promptly; administers first aid/CPR; AED (only if certified); communicate specified information to EMS/medical personnel as required
Administrative Tasks: 10%
- Maintain complete knowledge of and comply with all departmental policies/standard operating procedures/standards
- Review shift reports and be familiar with pertinent information relevant to the daily shift
- Attend and contribute to staff meetings
- Maintain confidentiality of all security and hotel reports/documents; release information only to authorized individuals
Benefits for our full-time employees include: medical, dental, vision, company paid $50,000 life insurance, supplemental insurances, PTO, holiday pay, travel discounts, meal discounts, 401k plans with company match and more.
QualificationsQUALIFICATIONS/SKILLS:
HVAC Certification
Licensed in a trade preferred (plumbing, electrical, HVAC, carpentry, etc.)
Must have a valid driver's license for the applicable state.
Must have an acceptable MVR (Motor Vehicle Driving Record) (snow removal equipment)
Minimum of two years hotel and/or commercial building maintenance required
Previous experience with response to emergency situations is required
Good communication, attention to detail, time management, computer and guest satisfaction skills are required
The ability to stand/walk for long periods of time
The ability to crawl for short periods of time
The ability to bend, reach over-head, squat, kneel for extended periods of time
The ability to lift/carry/push/pull up to 50 pounds frequently and up to 100 pounds occasionally
The ability to utilize step stools and ladders
The ability to work with a team and independently
The ability to pass a background check
DESIRED QUALIFICATIONS: High school diploma or equivalent, 21 years of age or older, and five years experience in maintenance and security.
WORK SCHEDULE: Work a full time varied schedule including days, nights, weekdays, andweekends as assigned.
