Mail Services Work Coordinator

At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at-all from Day One.
Job Description
The Statement Support Group is hiring! You will be joining the Mail Services department at the San Francisco, California location. The schedule will be Mon-Fri 8:30am-5pm.
In this role, you will distributes workload, monitors production and participates in work as necessary. Coordinates with other work areas as required to ensure compliance with service standards and regulatory deadlines. Resolves exceptions and problems of a more routine nature, referring more complex problems to supervisor or manager as necessary. Prepares reports, records and performance monitoring informing management of operational activities. Provides work direction and training to staff. Maintains knowledge of products, services and systems in assigned area. Certain positions will require the ability to move trays and carts of work, walk, stand or sit for extended periods of time, and repetitive motions.
ESSENTIAL FUNCTIONS
1. Administrative responsibilities, filing, collecting, and handling sensitive documents.
2. Tracking work volume, distributes workload, monitors production and participates in work as necessary.
2. Coordinates with other work areas as required to ensure compliance with service standards and regulatory deadlines.
3. Resolves exceptions and problems of a more routine nature, referring more complex problems to supervisor or manager as necessary.
4. Monitoring returns and digital mail inbox and informing management of operational activities. Completing timely digital reports.
5. Provides work direction and training to staff.
Basic Qualifications
- High school diploma or equivalent
- Three or more years of bank operational functions, systems, policies and procedures, or related experience
Preferred Skills/Experience
- Experience in Mail Services, production, FedEx, USPS, UPS, mail processing
- Effective verbal and written communication skills
- Well-developed ability to identify and resolve/escalate problems
- Good accuracy, attention to detail, ability to be fluid between tasks, and organizational/planning skills
- Demonstrated leadership skills
- Ability to lift up to 40lbs
#TPSS
#USBOps
If there's anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.
Learn how the way we work at U.S. Bank drives meaningful relationships with our customers and collaboration across the company.
Benefits:
Our approach to benefits and total rewards considers our team members' whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

EEO is the Law
U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors. Applicants can learn more about the company's status as an equal opportunity employer by viewing the federal KNOW YOUR RIGHTS EEO poster.
E-Verify
U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.
The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, US Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401k contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $20.14 - $26.88 - $29.57
U.S. Bank will consider qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance.