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Posted: Dec 15, 2023
Role Number:200526580
Conversational Engineering develops next generation AI and NLP solutions to support Apple Customers. Our mission is to maintain a comprehensive and effective support, sales & payment experience for customers around the globe. Our conversational intelligence platform is growing rapidly to support new channels and regions. We are looking for a hands-on Generative AI engineer who is passionate about designing, developing, and fielding intelligent solutions that have direct and measurable impact to Apple products.
Key Qualifications
Key Qualifications
Description
Description
The Conversational Engineering AI team has delivered innovative solutions including virtual chat-bots and generative text solutions. There are many more exciting problems on enhancing customer service experience yet to be discovered and solved and business owners eager to leverage the power of conversational AI. We support a collaborative work environment, while allowing solution autonomy on projects. This position offers the right person a chance to play an important role in the development of Conversational AI systems that millions of customers interact with.
Education & Experience
Education & Experience
Degree in Computer Science or equivalent Engineering degree Certifications in Generative AI, Machine Learning, Data Science, Artificial Intelligence, Computational Linguistics or related fields 5+ years of experience applying data science techniques to real business problems
Additional Requirements
Additional Requirements
Posted: Dec 15, 2023
Role Number:200526580
Conversational Engineering develops next generation AI and NLP solutions to support Apple Customers. Our mission is to maintain a comprehensive and effective support, sales & payment experience for customers around the globe. Our conversational intelligence platform is growing rapidly to support new channels and regions. We are looking for a hands-on Generative AI engineer who is passionate about designing, developing, and fielding intelligent solutions that have direct and measurable impact to Apple products.
Key Qualifications
Key Qualifications
- Experience solving problems with Conversational AI, Generative AI & LLMs in a production environment
- Experience building end to end ML systems and deploying them to operate at scale
- Experience with applied research, preferably experience applying Conversational AI research to real-world problems in industry
- Familiarity with one or more deep learning software frameworks such as Tensorflow, PyTorch
- Strong knowledge of Python and excellent software development skills (source code management, debugging, testing, deployment etc.)
Description
Description
The Conversational Engineering AI team has delivered innovative solutions including virtual chat-bots and generative text solutions. There are many more exciting problems on enhancing customer service experience yet to be discovered and solved and business owners eager to leverage the power of conversational AI. We support a collaborative work environment, while allowing solution autonomy on projects. This position offers the right person a chance to play an important role in the development of Conversational AI systems that millions of customers interact with.
Education & Experience
Education & Experience
Degree in Computer Science or equivalent Engineering degree Certifications in Generative AI, Machine Learning, Data Science, Artificial Intelligence, Computational Linguistics or related fields 5+ years of experience applying data science techniques to real business problems
Additional Requirements
Additional Requirements
