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Come Join our team!!
Are you ready to join a diverse, high-energy, fast-growing healthcare company? Join Panoramic Health! We are looking for an experienced Care Coordinator.
Our Care Coordinators work onsite at our practice partner offices with our patients.
Who We Are and Why We're Different
At Panoramic Health, our priority is healthy patients. We deliver better outcomes for patients and lower costs for everyone. We are the only value-based kidney care platform led by physicians, which uniquely qualifies us to care for patients holistically. We keep patients healthier longer - at home and out of the hospital. Our mission is to improve outcomes for patients by slowing disease progression and improving quality of life. We do this by putting nephrologists at the center of care and continuing to build on our data, analytics, and deep understanding of kidney care.
Role Summary
Care Coordinator will engage in an assigned case load of patients and/or participate with new patient enrollments. Via telephonically, the coordinator will focus on health care needs, care planning, appointment scheduling, communicating with nephrologist, primary care provider, and other specialists to accomplish an overall goal of improving outcomes for the nephrology patient. The coordinator will use a collaborative process that assesses, plans, implements, coordinates, monitors, and evaluates options and services for the patient in conjunction with the nephrologist provider. The Care Coordinator will support the patient through the continuum of care and promote the highest level of quality care. Circle of Care's purpose is to assist in slowing down the progression of chronic kidney disease and to help prevent hospitalizations. This is achieved by involving the patient in their own care outside of the office visits. Circle of Care's primary focus is with patients who are at high risk of disease progression.
Responsibilities include:
- Creates, reviews, and revises the nephrology patient's plan of care. The coordinator will focus on documentation of the patient's lab values, blood pressure, blood sugar, weight, diet/nutrition, and any other health related behavior that affects outcomes.
- Establishes patient goals and interventions.
- Ensures stage appropriate referrals for education, vascular access, and transplant are completed.
- Maintains consistent communication with the patient for every patient in the assigned case load.
- Participates in patient enrollment into the Circle of Care Program by gathering all the clinical elements necessary. Together with educating the patient regarding the benefits of the program.
- Performs medication reconciliation.
- Collaborates with nephrologist and other specialists in delivering and coordinating necessary care/services.
- Acts as a patient advocate, liaison, and information resource; escalating all critical information to the nephrologist in a timely manner.
- Monitors and reports patient outcomes through a plan of care.
- Provides chronic care education for nephrology and chronic/complex conditions.
- Provides culturally appropriate education.
- Performs timely and accurate documentation.
- Perform other duties and responsibilities as required, assigned, or requested.
Qualifications:
- High School Diploma or equivalent required.
- Medical Assistant degree, diploma, or certificate with 1 year of clinic experience.
- Medical Assistant with nephrology experienced preferred.
- Requires medical records experience/exposure.
- Broad understanding of physician front- and back- office practices, preferably in nephrology.
- Knowledge of medical terminology.
- Knowledge of HIPPA regulations.
- Knowledge of insurance carriers, copays, and eligibility verification.
- Knowledge of EHR/EMR systems, AthenaNet preferred.
- Requires working knowledge of Microsoft Office Suite.
Benefits:
- Health Insurance
- Dental insurance
- Vision insurance
- Life insurance
- Disability insurance
- Paid time off
- 401K
The Company is committed to the principles of equal employment. We are committed to complying with all federal, state, and local laws providing equal employment opportunities, and all other employment laws and regulations. It is our intent to maintain a work environment which is free of harassment, discrimination, or retaliation because of age, race, color, national origin, ancestry, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed servicemember status, or any other status protected by federal, state, or local laws. The company is dedicated to the fulfillment of this policy in regard to all aspects of employment, including but not limited to recruiting, hiring, placement, transfer, training, promotion, rates of pay, and other compensation, termination, and all other terms, conditions, and privileges of employment
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Other details
- Job Function Non-Clinical
- Pay Type Hourly
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