Address
Form of workCHEP helps move more goods to more people, in more places than any other organization on earth via our 300 million pallets, crates and containers. We employ 11,000 people and operate in more than 55 countries. Through our pioneering and sustainable share-and-reuse business model, the world’s biggest brands trust us to help them transport their goods more efficiently, safely and with less environmental impact.
What does that mean for you? You’ll join an international organization big enough to take you anywhere, and small enough to get you there sooner. You’ll help change how goods get to market and contribute to global sustainability. You’ll be empowered to bring your authentic self to work and be surrounded by diverse and driven professionals. And you can maximize your work-life balance and flexibility through our .
Job Description
Scope
- Number of Countries: 1
- Number of Locations: Make special mention of numbers of locations. 100+ Customer Locations
Major/Key Accountabilities
- Operate a CHEP owned box truck (or similar equipment) in compliance with all DOT Regulations and CHEP Safety requirements
- Execute deliveries and collection of empty pallets (and possibly other assets) at locations provided by CHEP as efficiently as possible
- Work with local customers on program compliance in order to drive efficiencies and increase collection volumes
- Document all delivery and collection data (times, mileages, volumes, customer comments, etc.) and communicate to CHEP LVR support personnel
- Visit potential collection locations to explain the CHEP LVR Program, gather data/information with the goal being adding locations to the Program’s customer base
- Develop, communicate and implement improved processes focusing on key performance areas within the LVR operations
- Partner with internal resources to build and execute project plans
- Serve as a resource and trainer for LVR Representatives on key performance areas
Measures
- DOT & Safety Compliance
- On Time Performance/Customer Service Levels
- Operational Cost Optimization
- Total Pallets Delivered/Collected
- Customer/Location Growth
- LVR Program Cost Performance
Authority/ Decision Making
- Customer Issue Resolution
- Delivery/Collection Prioritization
- Working Autonomously
- Working within a Matrix Environment
Key contacts
Internal:
- Asset Recovery Reps
- LVR Coordinators
- Customer Service Field Reps
- Service Center/Operations Supervisors, Clerks and Managers
External:
- Key Retail & Manufacturing Customers (Local level)
- NPDs (Local level)
- Potential Customers (Local Level)
Qualifications
- Willing to lift 65 lbs. on a regular basis
- Must have a clean driving record
- Must be able to obtain and maintain a DOT medical card with no restrictions
- Able to execute and optimize provided delivery/collection routes
- Strong communication skills
- On-the-fly Problem Solving
- Comfortable working autonomously
- Able to develop relationships with new customers
- Strong Analytical skills
- Able to lead peers
Experience
- Multi-stop driving
- DOT & Safety Compliance Ownership
- Route Optimization/Management
- Local Customer Relationship Building
- Front line operations leadership
- New Customer Development (Desired)
Skills and Knowledge
- DOT Regulations
- Basic Microsoft Office (Excel, Outlook)
- Routing Management Apps/Software (Desired)
- Customer Service Programs
Languages
Essential:
- English
Desirable:
- Spanish
Preferred Education
High SchoolPreferred Level of Work Experience
1 - 3 yearsRemote Type
Fully RemoteWe are an Equal Opportunity Employer, and we are committed to developing a diverse workforce in which everyone is treated fairly, with respect, and has the opportunity to contribute to business success while realizing his or her potential. This means harnessing the unique skills and experience that each individual brings and we do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
Individuals fraudulently misrepresenting themselves as Brambles or CHEP representatives have scheduled interviews and offered fraudulent employment opportunities with the intent to commit identity theft or solicit money. Brambles and CHEP never conduct interviews via online chat or request money as a term of employment. If you have a question as to the legitimacy of an interview or job offer, please contact us at recruitment@brambles.com.
