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Form of work Posting Information
Requisition 202300211ST Title LSC Kat Klub Assistant - 5 hourly student employees Employee Class Student Employee College Work Study Position Yes Department LSC Division Division of Student Affairs Hours per week No More Than 28 Hiring Rate 8.00
Preferred Student Classification Nature & Purpose of Position The Kat Klub Assistant is responsible for the operation and customer service functions of the Kat Klub. Start Date for this opening is 01/10/2024.
In this role, you will assist with
- Providing high quality customer service to students, faculty/staff and general public
- Opening, maintaining, monitoring, and securing the Kat Klub within operating hours
- Answering telephone and responding appropriately to inquires or reservation request
- Assigning customers to gaming activities and issuing gaming equipment
- Monitoring usage of assigned/reserved activities or facility areas
- Setup of events to include furniture relocation/arrangement within KK
- Performing monetary transactions using a cash register
- Balancing cash drawer and making individual report of transactions
- Maintaining an accurate inventory of office supplies
- Responding to trouble calls and troubleshooting issues related to bowling, video gaming, etc.
- Recording trouble calls and maintaining pinsetter maintenance log
- Maintaining and distributing reports on facility activities, incidents, and inventory
- Daily performing bowling lane maintenance and general area housekeeping in Game Room
- Staffing KK events/reservations to include special openings, weekends, and holidays
- Enforcing all rules and policies of the KatKlub
- Other duties as assigned by KK Manager or Assoc. Director
Qualifications
- Currently enrolled in good standing at SHSU
- Work-study eligible preferred
- Professional etiquette and communication skills including: personal responsibility, time management, ability to take initiative, good problem-solving skills, ability to work well within a team or independently without constant supervision, answering phone calls, email communication, and verbal communication
- Customer service experience preferred
- Previous experience in the department or similar facility (i.e. bowling center) is helpful but not required
- Ability to read, comprehend, and implement technical instructions
- Able to stand, bend, squat, or flex repetitiously or for prolonged periods.
- Lift up to 20 lbs. repetitiously
- Ability to organize others and delegate tasks in the workplace
- Able to work and interact within a diverse environment
- Available to work 12-28 hours weekly with a set schedule, including nights and weekends
Contact Information
Contact Name & Title Jessica Kemmerling, Office Manager Contact Phone 9362941758 Contact Email JLJ015@shsu.edu Contact Building & Room # Lowman Student Center, Suite 331 Contact Fax Contact Instructions Summary EEO Statement
EEO Statement Sam Houston State University is an Equal Employment Opportunity/Affirmative Action Employer and Smoke/Drug-Free Workplace. All qualified applicants will receive consideration for employment without regard to race, creed, ancestry, marital status, citizenship, color, religion, sex, national origin, age, veteran status, disability status, sexual orientation, pregnancy, or gender identity or expression. Sam Houston State University is an "at will" employer. Employees with a contract will have additional terms and conditions. Security sensitive positions at SHSU require background checks in accordance with Education Code 51.215.
Annual Security and Fire Safety Report
Annual Security and Fire Safety Report
