Address
Form of work
SalaryWWAKE is a contemporary jewelry brand located in Brooklyn, NY. We are a small and fast-growing company seeking a highly organized individual to join the team. This role works directly with the E-Commerce Inventory Specialist and cross-functionally with the Sales and Production teams.
Responsibilities:
- Pick, Pack, and Prepare orders for shipment
- Assist in general inventory management
- Assist in Receiving Made-to-order pieces from Production
- Assist in receiving returned merchandise for returns, exchanges, or repairs
- Provide an excellent brand experience, written and in person, for all customers through product knowledge, merchandise engagement, and informed advice.
- Tracking and confirming receipt of all shipped goods
- Ensure timely and efficient fulfillment process for online and wholesale shipments
- Responsible for reviewing and approving invoices from Shiphero, UPS, DHL, and FedEx
Requirements:
- Have at least two years of experience in a logistics role and/or customer service
- Experience in jewelry a plus
- Exceptional communication skills
- Must be highly organized and detail-oriented
- A positive, can-do attitude is a must
- Experience with Shopify, ShipHero, Shipstation, Kustomer, and Return Logic is a plus
Compensation and Benefits:
- Salary ranges from $48,000 to $51,000 annually, depending on experience
- 36 days PTO
- 401k with a 3% non-elective employer contribution
- Employer-contributed health insurance coverage
- Free access to One Medical, Teladoc Health, Talkspace, and Kindbody
- Jewelry allowance and discounts for employees on wwake.com
- 12 weeks of paid parental leave
- Voluntary short-term and long-term disability insurance
Job Type: Full-time
Pay: $48,000.00 - $51,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible schedule
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Parental leave
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Shift availability:
- Day Shift (Required)
Ability to Commute:
- Brooklyn, NY 11222 (Required)
Work Location: In person
