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Form of workEagle Rock Properties is a privately held company with over 20 years of experience in acquiring, financing, developing, leasing, managing, and disposing of real estate. Headquartered in Plainview NY, our company has over 250 real estate professionals currently operating roughly 8,000 apartments throughout Connecticut, Maryland, Massachusetts, New York, New Jersey, New Hampshire, Virginia, and Pennsylvania. The company is solely focused on Eagle Rock's owned assets and does not third-party manage.
Job Description:
This position is under the direction of the Community Manager and is responsible for maximizing property occupancy by generating qualified traffic, networking within the local community, scheduling appointments, promoting resident retention, and providing or coordinating exceptional Customer Service. The position is entry-level, but we would be willing to train the right candidate.
Essential functions include, but are not limited to, the following:
- Greeting prospective residents and providing them with property tours
- Process lease applications and qualifying residents
- Coordinate with the marketing team to place online ads and ensure signage is correctly positioned
- Support the Community Manager with general office maintenance by answering phones and performing other administrative task
- Maintain an up-to-date market study of primary competitors
- Provide high-quality Customer Service to residents and prospective residents
- Effectively showcase the features and benefits of the apartments and communities
- Identify strengths & weakness of alternative sales approach; overcome objections and create excitement
- Accurately prepare all lease-related documents
- Consistent and timely follow-up on all calls, emails, and site visits
The Ideal Candidate will have
- 1-2 years of high-quality Customer Service experience
- Prior leasing & lease-up experience preferred
- Strong communication & marketing skills
- Professional and positive attitude
- College Degree preferred
- Proficient in Microsoft Office Suite, Outlook
- Must be able to work weekends and have a reliable way to get to work
ALL Resumes will be held in the utmost confidentiality and no current employers will be contacted without permission.
Eagle Rock Management provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics
