Logistics Specialist

Compensation: Starting at $53,000+ annualized

Who we are:

The WebstaurantStore is the leading e-commerce website to meet the purchasing needs of food service professionals worldwide. WebstaurantStore, a Clark Associates company, is looking for proactive, detail-oriented candidates to join our growing company as a Logistics Specialist on our Outbound Transportation Team within our Logistics Department. The Logistics Specialist role focuses on finding creative solutions for our day-to-day needs along with process improvement to keep up with our rapid growth. Since 2020, The WebstaurantStore has nearly doubled in size! This role plays a key part in growing our business to support our customers to run their businesses more efficiently and profitably.

We are looking for driven, motivated candidates who are:

• Able to share past examples of implementing process improvements that created time or cost savings
• Able to think like an entrepreneur, challenging the status quo and having a drive for process improvement
• Able to work autonomously to take initiative and ownership of complex problems to find creative solutions
• Able to leverage data to support proposed solutions
• Adept at communicating effectively to a variety of audiences
• Detail oriented
• Able to prioritize and balance multiple responsibilities
• Able to balance desired business and customer outcomes
• A team player who wants to contribute to a thriving culture
• Able to flourish in a fast-paced, changing environment
• Computer literate
• A college degree is preferred but not required. Additionally, past industry experience is helpful but not required for this role.

As a Logistics Specialist you will:

• Make and execute decisions regarding the delivery needs of customer orders
• Manage relationships with transportation providers, vendors, Customer Service, and others to provide the best shipping experience for our customers
• Proactively problem-solve and communicate with appropriate departments when transportation or customer service issues arise
• Follow up on order and shipping errors to ensure accuracy and customer satisfaction
• Monitor key department metrics, including profitability, to identify opportunities for team improvement
• Collaborate with other stakeholders to ensure fast processing of orders
• Evaluate current processes and suggest any appropriate improvements or strategic solutions to increase efficiency and better the customer experience
• Ensure the smooth functionality of internal tools and systems to reduce friction in the outbound shipping process

What we have to offer:

• New Hire Training program with dedicated coaches to teach company history, culture, and systems/processes
• Continued Professional Development after initial training
• Opportunities for Growth based on performance, not tenure, including structured growth paths, formal leadership, job crafting, and continued learning.
• Competitive compensation
• Starting Package of 20 Days Paid Time Off (PTO)
• Student Loan Reimbursement Program
• Gym Membership Reimbursement
• A dedication to on Work/Life balance, workplace inclusion, and community involvement
• Flexible Remote Working Options*

• Remote Logistics Specialists employees enjoy the same training and support to be successful in the position as employees at our physical office locations. We stay connected through video meetings, training sessions, and collaborative forums, and provide opportunities for you to connect with other employees from across the country both professionally and personally.

If you’re ready for a challenge and have the ambition to succeed in a fast-paced, growing industry, we’d love to discuss the Logistics Specialist position with you! To apply, submit your resume online today. A cover letter including examples of process improvement is required for consideration.

Hiring Process:

Qualified applicants will be contacted for a phone interview and then may continue to 1 or 2 rounds of in-person (virtual) interviews.

• Access to a reliable and secure high-speed internet connection. Cable or fiber internet connections (at least 75mbps download/10mbps upload) are preferred, as satellite connections often cannot support the technologies used to perform day-to-day tasks.
• Access to a home router and modem.
• A dedicated home office space that is noise- and distraction-free. The space should have strong wireless connection or a wired Ethernet connection (wired connection is preferred, if possible).
• A valid, physical address (apartment, suite, etc.). PO Boxes are not supported, as a physical address is required for you to receive your computer equipment.
• The desire and ability to work and communicate with other team members via chat, webcam, etc.
• Legal residents of one of the following states: (AK, AL, AR, AZ, CT, DE, FL, GA, IA, ID, IN, KS, KY, LA, MD, ME, MI, MN, MO, MS, NC, ND, NH, NM, NV, OH, OK, PA, SC, SD, TN, TX, UT, VA, VT, WI, WV, and WY). H-1B Visa Sponsorship Not Available, W2 only.