Job Summary:
Position is located in the Sealy area. This person will primarily be responsible for overseeing customer orders from the moment they are received until they are shipped, being the communication bridge between sales and warehouse, and other dispatch duties as needed.
Job Duties and Responsibilities:
- High execution of compliance for all shipment types including LTL, FTL, and Intermodal.
- Tasks released to the warehouse staff in a systematic and accurate way that allows for a smooth product flow of outbound shipping.
- Serving those who serve the customer.
- Communicating with ocean / air carriers, truckers, warehouses for arranging shipments and follow up on shipment updates.
- Accurate and complete documentation preparation.
- Assignment of deliveries to drivers.
- Scheduling appointments/follow ups with clients.
- Constant tracking of drivers, ensuring on-time deliveries.
- Phone call and email communications with clients and drivers.
- Tracking equipment and updating in custom portal.
- Tracking and tracing shipments via Axon portal.
- General office duties.
- Maintain thorough communication with client.
- Update transportation management software for document generation.
- Maintaining reports online or in Excel if required by the account.
- Working in conjunction with other staff to complete required transportation service.
- Other duties as assigned.
Required Skills/Abilities:
- Attention to detail
- Time management
- Creative Problem Solver
- Think in terms of Lean to limit waste in all forms.
- The candidate must have strong computer skills including MS Office
- Communicate professionally with team members and staff through email and in person.
Qualifications:
- High School Diploma or G.E.D. is required
- 2 or 4 year degree preferred
- Previous experience in dispatching and scheduling required
- 2 years’ experience in transportation, logistics or warehousing
Physical Job Requirements:
- Walking and lifting involved
- Exposure to uncontrolled climate at times.
- Some lifting of 15lbs or more
Job Type: Full-time
Pay: $19.00 - $24.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
Education:
- High school or equivalent (Preferred)
Experience:
- Logistics: 2 years (Preferred)
Work Location: In person