Address
Form of work
Salary```Duties:```
- Provide exceptional Customer Service to clients via phone, email, and in-person interactions
- Assist customers with inquiries, concerns, and requests regarding products or services
- Process orders, returns, and exchanges accurately and efficiently
- Maintain customer records and update information as needed
- Collaborate with other departments to resolve customer issues and ensure customer satisfaction
- Stay up-to-date on product knowledge and company policies to provide accurate information to customers
- Identify opportunities for process improvement and provide feedback to management
```Requirements:```
- Previous experience in a Customer Service role preferred
- Excellent communication skills, both verbal and written
- Strong problem-solving and decision-making abilities
- Ability to multitask and prioritize tasks effectively
- Proficient in using computer systems and software applications
- Knowledge of warehouse operations, demand planning, e-commerce, materials management, shipping receiving, materials handling, process improvement, inventory control, fleet management, and warehouse management systems is a plus
- Ability to work in a fast-paced environment while maintaining attention to detail
We offer competitive pay based on experience and a comprehensive benefits package. Join our team of dedicated Customer Service Representatives today!
Job Type: Full-time
Pay: $60,000.00 per year
Benefits:
- Health insurance
- Paid time off
Schedule:
- 8 hour shift
- Monday to Friday
Ability to Relocate:
- Miami, FL 33166: Relocate before starting work (Required)
Work Location: In person
