Logistics Coordinator

Company Overview

Dateline Exports is an export company specializing in the supply of construction materials for overseas projects in the western Pacific Islands area, specifically Guam, Micronesia, Polynesia, and Melanesia. For over 30 years, the company has been a responsive, trusted partner supplying construction material for military and private development projects, as well as for value‐added logistics services.

Position Overview

Dateline Exports is seeking a dynamic Logistics Coordinator responsible for providing administrative support to the Logistics team. This role encompasses aspects of national and international logistics, with a focus on Ocean Freight and Airfreight. The successful candidate will play a crucial role in coordinating shipments, ensuring timely deliveries, and maintaining effective communication with vendors, sales, and shipping departments. This role works closely with the warehouse team to ensure smooth coordination of goods received. Successful candidate will have excellent organization and communication skills and be adept at multi-tasking in a fast-paced environment. Outstanding problem-solving skills a must.

This in-office position provides a unique opportunity for the new employee to learn from and bond with our experienced logistics team, as well as collaborate with upstream and downstream sales and invoicing teams. Additionally, the role offers the flexibility to work remotely one day a week or occasionally, allowing for a balanced work environment.

Responsibilities:

• Coordination with freight forwarders and factories to ensure prompt movement of shipments by arranging shipments, scheduling pickups, preparing/reviewing shipping documentation, and ensuring that all deliveries are made on time
• Actively monitor all shipments in transit, providing regular communication updates to clients, partners, and internal team members from the moment of cargo departure to arrival
• Respond promptly to client inquiries regarding their shipments, demonstrating a thorough understanding of the international logistics process
• Stay well-informed of trade rules and regulations, ensuring compliance in all shipping activities
• Maintain professional and positive relationships with clients, factories, warehouse teams, and freight forwarders
• Resolve logistics-related problems through critical thinking, seeking input, and implementing effective solutions
• Ensure the quality of all services provided meets the required international standards
• Assist with developing efficient and organized processes to enhance the overall supply chain

Knowledge and Skills:

• Exceptional written, verbal, and interpersonal communication skills
• Sense of urgency and strong attention to detail, crucial in the fast-paced international logistics environment
• Quick critical thinking and problem-solving abilities, particularly in navigating diverse international logistics challenges
• Proficiency in conflict resolution techniques at an advanced level
• Excellent customer service and client relations skills, tailored to international clientele
• Strong time management, organizational, planning, and self-motivation skills
• Collaborative and team-oriented approach to work, fostering positive relationships with cross-functional teams
• Proficient use of computers, software, and other technology for communication and data processing purposes
• Reliable skills in Microsoft Office, with an emphasis on advanced Excel capabilities

Work Environment Considerations:

• Work environment is an open office
• Work requires the use of telephone, computers, and keyboards
• Work requires use of email for direct communication with customers, vendors, and others
• Work pace is considered fast and varied
• Work requires occasional meetings with other staff members locally and on Microsoft Teams for members located overseas
• Work may involve repetitive motion in the use of keyboards and other electronic systems
• Work may require occasional interactions with customers, vendors, and others, outside of core business hours
• Work remotely one day a week

Education & Experience:

The ideal candidate will have the following experience:

• At least 3 years of hands-on experience in international logistics, specifically in Ocean Freight and Airfreight coordination.
• Proven success in coordinating shipments, scheduling pickups, and handling shipping documentation.
• In-depth knowledge of international trade rules and regulations, with a focus on compliance in the Asia-Pacific region is a plus.
• Strong familiarity with Ocean Freight and Airfreight processes and terminology.
• Track record of actively monitoring and communicating shipment status throughout the shipping process.
• Proficient in problem-solving within the logistics field.
• Experience in building positive relationships with vendors, clients, factories, and freight forwarders.
• Previous collaboration with cross-functional teams in a fast-paced environment.

Additional Qualifications:

• Experience in logistics within the Asia Pacific region is a plus.
• Professional certifications in logistics, supply chain management, or related fields are a plus.
• Familiarity with ERP systems and other relevant logistics software.