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Form of workSummary Responsible for analytical, operational and administrative duties for complex commercial loans, consumer loans and mortgage loans by analyzing reports and trends; validates and maintains accuracy between IBS Loan Control parameters, Loan Types, and Compliance Systems documentation; reviews system reporting for soundness of judgment, overall accuracy and making recommendations for change by performing the following duties.
Duties and Responsibilities include the following.
Supervisory Responsibilities
This job has no supervisory responsibilities.
Competencies - To perform the job successfully, an individual should demonstrate the following competencies:
Analytical and Design - Collects and researches data; Generates creative solutions; Translates concepts and information into images; Demonstrates attention to detail.
Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
Project Management - Develops project plans; Coordinates projects; Communicates changes and progress; Completes projects on time and budget.
Customer Service/Interpersonal Skills - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Meets commitments; Maintains confidentiality and agreement with participants; Keeps emotions under control; Remains open to others' ideas and tries new things.
Oral and Written Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings; Writes clearly and informatively; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.
Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.
Leadership - Exhibits confidence in self and others; Inspires and motivates others to perform well; Effectively influences actions and opinions of others.
Organizational Support - Follows policies and procedures; Supports organization's goals and values; Benefits organization through outside activities.
Judgment and Motivation - Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions; Demonstrates persistence and overcomes obstacles.
Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Develops realistic action plans.
Professionalism - Reacts well under pressure; Treats others with respect and consideration regardless of their status or position.
Adaptability and Innovation - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Displays original thinking and creativity; Develops innovative approaches and ideas; Presents ideas and information in a manner that gets others' attention.
Attendance/Punctuality and Dependability - Arrives at meetings and appointments on time; Follows instructions, responds to management direction; Takes responsibility for own actions; Commits to long hours of work when necessary to reach goals.
Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience
Bachelor's degree (B. A.) from four-year college or university, preferably in Finance, Business, Accounting or related field; minimum of 5 years banking or related experience.
Computer Skills
To perform this job successfully, an individual should have knowledge of the Internet, Outlook, Microsoft Excel, Word, and PowerPoint as well as Quickbooks. Ability to learn bank-specific software such as MPC, IBS, ADP, etc. Ability to use basic office machines.
Bank Culture/Customer Service Skills
Promotes the Bank's culture, including the support of our Brand promise and Core Values.
Ability and judgment to interact and communicate appropriately with other employees, customers and supervisor. Ability to serve customers, both internal and external, (community/public) in a manner that will reflect superior customer relations and enhance the overall marketing effort of Origin Bank.
Physical Demands While performing the duties of this job, the employee is frequently required to sit; use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus.
Work Environment The noise level in the work environment is usually quiet.
This job description reflects management's assignment of essential functions. It does not prescribe or restrict the tasks that may be assigned. Origin Bank shall, in its discretion, modify or adjust the position to meet the Bank's changing needs. This job description is not a contract and may be adjusted as deemed appropriate in the Bank's sole discretion.
Origin Bank is an equal opportunity employer and we do not discriminate in hiring or employment on the basis of race, color, sex, age, marital or veteran status, non-job related disability, religion, national origin, genetic information or any other basis protected by law.
Duties and Responsibilities include the following.
- Researches and analyzes performance reports to clearly identify loans or processes that need attention, providing detailed and clear results to management.
- Provides analysis, reporting, and modeling to develop and interpret information that assists with operational decision-making, policy/procedure formation, growth management and other managerial functions.
- Participates in the development, planning and implementation of project initiatives which impacts assigned department. Serves as an integral part of major and operational project work and may lead cross-functional project teams.
- Partners closely with various Lending teams, Retail Banking, Customer Support, Core System Analysts, Marketing/Product Development team, Training Department, software vendors, and other operational areas to coordinate implementation of new products, product interfaces, system enhancements and develops processes and procedures to increase efficiency and streamline work as well as build strong relationships and coordinate project and program deliverables.
- Partners with business unit leaders to identify special projects; determine scope, evaluate requirements, manage implementation, monitor quality and gain efficiencies.
- Assists in developing and updating departmental procedures, Best Practices, and policies to service a variety of loan documents including but not limited to: complex commercial loans (CRE & C&I), consumer and mortgage loans.
- Works with departments to resolve issues.
- Develops periodic reports on a wide range of strategic and tactical analysis.
- Develops recommendations, and prepares written and oral presentations to senior management.
- Monitors, analyzes, and evaluates existing systems and processes to identify opportunities for improving results and makes recommendations to business managers.
- Develops procedures and provides documentation for training materials, training staff when necessary.
- Recommends updates for efficiencies within procedures, products, systems and vendors to be used within the share deposit product structure; insuring compliance with statutory requirements, applicable laws, rules, and regulations.
- Assists the Director of Loan Operations in attaining established departmental goals, achieving Operational Excellence and instilling a culture of continuous improvement.
- Works with conversion teams on special projects during implementations, system upgrades, conversions, and acquisitions of other financial institutions.
- Supports enterprise-wide operational improvement programs and initiatives.
Supervisory Responsibilities
This job has no supervisory responsibilities.
Competencies - To perform the job successfully, an individual should demonstrate the following competencies:
Analytical and Design - Collects and researches data; Generates creative solutions; Translates concepts and information into images; Demonstrates attention to detail.
Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
Project Management - Develops project plans; Coordinates projects; Communicates changes and progress; Completes projects on time and budget.
Customer Service/Interpersonal Skills - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Meets commitments; Maintains confidentiality and agreement with participants; Keeps emotions under control; Remains open to others' ideas and tries new things.
Oral and Written Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings; Writes clearly and informatively; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.
Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.
Leadership - Exhibits confidence in self and others; Inspires and motivates others to perform well; Effectively influences actions and opinions of others.
Organizational Support - Follows policies and procedures; Supports organization's goals and values; Benefits organization through outside activities.
Judgment and Motivation - Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions; Demonstrates persistence and overcomes obstacles.
Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Develops realistic action plans.
Professionalism - Reacts well under pressure; Treats others with respect and consideration regardless of their status or position.
Adaptability and Innovation - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Displays original thinking and creativity; Develops innovative approaches and ideas; Presents ideas and information in a manner that gets others' attention.
Attendance/Punctuality and Dependability - Arrives at meetings and appointments on time; Follows instructions, responds to management direction; Takes responsibility for own actions; Commits to long hours of work when necessary to reach goals.
Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience
Bachelor's degree (B. A.) from four-year college or university, preferably in Finance, Business, Accounting or related field; minimum of 5 years banking or related experience.
Computer Skills
To perform this job successfully, an individual should have knowledge of the Internet, Outlook, Microsoft Excel, Word, and PowerPoint as well as Quickbooks. Ability to learn bank-specific software such as MPC, IBS, ADP, etc. Ability to use basic office machines.
Bank Culture/Customer Service Skills
Promotes the Bank's culture, including the support of our Brand promise and Core Values.
Ability and judgment to interact and communicate appropriately with other employees, customers and supervisor. Ability to serve customers, both internal and external, (community/public) in a manner that will reflect superior customer relations and enhance the overall marketing effort of Origin Bank.
Physical Demands While performing the duties of this job, the employee is frequently required to sit; use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus.
Work Environment The noise level in the work environment is usually quiet.
This job description reflects management's assignment of essential functions. It does not prescribe or restrict the tasks that may be assigned. Origin Bank shall, in its discretion, modify or adjust the position to meet the Bank's changing needs. This job description is not a contract and may be adjusted as deemed appropriate in the Bank's sole discretion.
Origin Bank is an equal opportunity employer and we do not discriminate in hiring or employment on the basis of race, color, sex, age, marital or veteran status, non-job related disability, religion, national origin, genetic information or any other basis protected by law.
