Linkage To Care Coordinator

Get ready for something extraordinary! Picture this - You've got 6 weeks of paid time off in your first year, plus 12 days of paid holidays. That's just the beginning of the perks at Vivent Health. There is 401k with 100% employer match up to 5%, 12 weeks of fully paid parental leave, employer subsidized medical, dental, vision benefits, and gender-affirming care benefits. And that's not even scratching the surface. Our complete package also includes employer paid short and long-term disability, tuition reimbursement, certification, and licensure assistance, and so much more. We also offer benefits for part-time roles!
But here's the real deal. Your journey with Vivent Health isn't just a job. It's a chance to join an organization, to be a part of something bigger, and make meaningful impact in our communities and the lives of the amazing patients we serve.
Here are a few highlights of what working at Vivent Health may offer you:

• Professional Growth: Opportunities for professional development and advancement.
• Collaboration on an inter-disciplinary team: Within our integrated HIV care and prevention model, we employ a high level of collaboration across disciplines. That means that, in your role, you will have the opportunity to be exposed to whole person-care across medical, behavioral health, pharmaceutical, research, and more!
• Delivery of quality patient care: Our integrated HIV care and prevention model is proven to help patients achieve positive health outcomes.

Working at Vivent Health, you can truly serve the underserved and become an impactful part of their health journey.
Position Purpose
The Linkage to Care Coordinator provides intensive care coordination, support and services to persons with HIV/AIDS who require rigorous assistance to improve their ability to access and remain in care. This individual will coordinate with HIV testing sites as needed to initiate access to Care; work with clinical staff to promote adherence to medical, behavioral, oral health and pharmaceutical care; provide treatment education; collaborate with other programs within Vivent Health and with local providers; and offer direct interventions to reduce barriers to Care for the benefit of patients. The Linkage to Care Coordinator will also educate persons with HIV/AIDS on the importance of HIV medical care and empower them to navigate medical and social systems on their own.
Essential Functions

• Provide highly focused, intensive, time-limited support to persons newly diagnosed with HIV disease, persons from corrections facilities who are returning to the community (if applicable), persons at high risk for falling out of care, or who have lapsed from care.


• Assessments/Reassessments.
• Service Planning.
• Coordination of Services and/or Service Plan monitoring.
• Conduct immediate response for newly diagnosed clients in clinic or outside testing partner agencies as assigned.
• Complete intake and other screenings to identify barriers to Care and, with the patient, devise possible solutions that are effective and sustainable.
• Provide case management services, according to the HIV Medical Case Management Standards, to persons with HIV infection through:
• Work with appropriate community physicians, nurse practitioners, therapists, dentists, pharmacists, and case managers to identify patient health needs and to ensure accessible, confidential, and high-quality services to patients.
• Work with patients and providers to develop and implement a health care plan to meet patient needs and retain patient in care. This plan will include objectives that will facilitate the client in becoming a good self- health advocate and developing skills needed to navigate necessary health and social delivery systems.
• Assess benefits and insurance, and if needed, provide assistance to access payor programs.
• Facilitate communication among the care team.
• Provide HIV disease prevention and treatment adherence education.
• Assist with making appropriate referrals for services needed to stabilize patient in care and follow-up to ensure service delivery.
• Accompany patients to health appointments; in consultation with the supervisor, this may include transportation to and from and attendance at the appointment.
• Provide a level of service that is highly intensive. This involves large amounts of time in the community, at patient homes and in other locations that meet the patient's needs best. This intensive service is to aid the client in becoming more ready for Community or Clinic case management services and to increase their health literacy and self-management skills.
• Contribute as an active member of the care team by participating in staff meetings, in-service trainings and workshops, department or agency planning activities, assisting with special projects, and providing support, peer mentoring and training to co-workers as needed. Provide feedback about best practice standards, program improvement, and unmet patient needs.
• Collaborate extensively with Vivent Health's Medical, Dental, Pharmacy, and Behavioral Health Clinics personnel to ensure that clients obtain appropriate and timely access to all needed care, and to maximize adherence to medical treatment plans.
• Through outreach, education, and collaboration, establish a working relationship with appropriate community resources in the area, including those providing HIV testing and/or health, mental health, and social services to underserved and target populations.
• Maintain appropriate patient files and timely documentation of services utilizing electronic case management and/or medical software such as Provide Enterprise and EPIC.
• Update and maintain a strong working knowledge of HIV/AIDS, treatment options, risk reduction techniques, chronic diseases, mental health issues, case management, and other related issues through self-study and participation in trainings, workshops, and in-services and in consultation with supervisor.
• All other duties as assigned by the Case Management Supervisor.

Qualifications

• Bachelor's degree from an accredited college or university OR three years of experience.
• Must have a valid driver's license.
• Local Travel for Home/Community Visits, Med Appts, etc.
• Knowledge of and sensitivity to the HIV/AIDS patient population, and/or an eagerness to learn about this community.
• Extensive knowledge of medical, social and mental health delivery systems.
• Extensive knowledge of HIV disease and related issues, disease progression, and treatment options.
• Demonstrated effective written and verbal communication skills, including client-centered communication and assessment skills.
• Ability to establish and maintain effective public and working relationships with culturally diverse populations from a wide range of life circumstances and backgrounds.
• Ability to effectively organize work products and files, keep clear records, and manage time well so as to optimize efficiency and productivity.
• Working knowledge of Spanish language (bilingual) is a plus.

Salary
Starting at $45,000/annually (Depending on Experience)
Public Student Loan Forgiveness
Employment at our organization may qualify you for federal student loan forgiveness programs. We do not directly pay for - nor forgive - federal student loans; however, our status as a not-for-profit organization under Section 501 (c) (3), makes us an eligible employer. There may be other determining factors for one to qualify.
Please follow this URL to review one such program and their requirements:
https://studentaid.gov/manage-loans/forgiveness-cancellation/public-service