Dental Treatment/Insurance Coordinator

Treatment Coordinator in Fraser, MI! Up to $23/hr.+! Respect & Bonuses!

We are a fast growing, privately owned dental office in Fraser, MI, seeking a talented & enthusiastic Treatment Coordinator to join us in a great deal of fun. There are huge opportunities for advancement for everyone on our team & because of our unique bonus system…your income potential is essentially limitless:

- Fast Growing, Top-Quality, Privately Owned Office

- Huge Opportunity for Advancement

- Limitless Income Potential!

- Enjoyable, Respectful & Professional Environment

- Flexible Hours…With Outstanding Morning & Evening Shifts Available.

- Compensation is as high as $23/hour…even more with bonuses & incentives!

Your role will be vitally important to keeping our practice running smoothly & maintaining our valued patients in the highest level of dental health. As you are excited by these extraordinary opportunities…we look forward to hearing from you very soon!

Please email your resume to japsey@futuredental.com

Responsibilities:

- Perform patient treatment plan presentation explaining patient and insurance portion of fees, encouraging patient understanding and acceptance, offering in office payment plan options/CareCredit

- Follow up and schedule patients treatment past due
- Answer phone calls and respond to inquiries, providing excellent customer service

- Perform hygiene recall/rec are calls

- Verify patient insurance including remaining benefits, percentages covered, downgrades, deductible

- Check treatment codes for accuracy

- Sending Pre-Authorization for treatment as necessary

- Obtain patients insurance benefit breakdown details and input patient data into EagleSoft
- Maintain and update patient records, ensuring accuracy and confidentiality
- Assist with insurance verification and billing processes
- Collaborate with the treatment team to ensure smooth patient flow and efficient operations

- Greet and check-in patients, ensuring a positive and welcoming experience
- Schedule and confirm patient appointments, coordinating patient treatment for small and extensive treatment plans

- Provide administrative support such as filing, scanning, and organizing documents

Requirements:
- Previous dental treatment plan experience
- Competent knowledge of dental insurances
- Familiarity with phone systems and ability to handle multiple calls simultaneously
- Proficient in dental records management and electronic dental record systems
- Ability to handle sensitive information with confidentiality and professionalism
- Excellent communication skills, both verbal and written
- Strong attention to detail and organizational skills

Benefits: Monthly bonuses, Flexible/compressed work schedule, Team contest rewards, Weekend shift differentials, Holiday pay, Paid Time off, Medical Insurance, Flexible Spending Account, AFLAC Insurance, and Dental coverage, Uniforms, Related educational course reimbursement, fun staff events!

Note: This job description is intended to provide a general overview of the position. It is not an exhaustive list of all responsibilities, duties, skills, or requirements associated with the role.

Job Type: Full-time

Pay: $20.00 - $23.00 per hour

Expected hours: 32 – 40 per week

Benefits:

• Disability insurance
• Employee discount
• Flexible spending account
• Health insurance
• Paid time off
• Professional development assistance

Weekly day range:

• Monday to Friday
• Rotating weekends

Experience:

• Eaglesoft: 1 year (Preferred)
• Dental Insurance: 2 years (Required)

Work Location: In person