Licensed Customer Service Representative

Are you looking to grow? So are we!

Farmers Insurance in Bloomington, Minnesota, is looking for an enthusiastic, customer-driven, and knowledgeable person to join our team as a Full-Time Licensed Insurance Customer Service Representative. In this role you will provide exceptional Customer Service to our clients, addressing all of their insurance-related questions, concerns, and requests. Your positive attitude, rapport-building, and desire to help will make you the perfect fit for this role. We pride ourselves on our top-notch Customer Service and are looking for someone who has the skills to deliver an amazing experience while ensuring their clients have the coverage they need.

If you are ready to make a change in your life and are looking to join a company that cares about both our clients and you, apply today!

Hourly Base Salary + Commission

Paid Time Off (PTO)

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Mon-Fri Schedule

Career Growth Opportunities

Retirement Plan

Develop insurance quotes, make sales presentations, and close sales.

Develop ongoing networking relationships with Real Estate Agents, Mortgage Lenders, Title Companies, Auto Dealers, etc.

Process customer policy change requests.

Secure all Trailing Documents from customers.

Handle all incoming claim calls from customers and follow-up.

Document each customer contact in eAgent.

Immediately greet all customers, entering the office, in a friendly and helpful manner.

Take premium payments from customers.

Ask each customer for referrals and explain our referral program.

Treat each customer contact as a cross and up-sell opportunity including financial products.

Answer incoming phone calls on the first ring.

Maintain knowledge of new products and services.

Work independently and as part of a team.

Handle customer renewals.

Possess a genuine willingness to learn, be intuitive and resourceful and be coachable.

Possess an upbeat, positive and enthusiastic attitude.

Create relationships from a cold start.

Excellent Communication/interpersonal skills.

Confident, self-starter who works well independently.

Career minded vision.