Licensed Customer Service Rep

We are a successful State Farm Insurance group seeking a qualified professional to join their winning team for the role of Licensed Customer Service Representative. We are seeking a licensed energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.

Responsibilities include but not limited to:

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly Customer Service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Maintain a strong work ethic with a total commitment to success each and every day.

Base Pay + Bonuses + Benefits

**Property & Casualty License Required**

As an Agent Team Member, you will receive...

• Salary plus /bonus
• Commission
• Paid time off (vacation and personal/sick days)
• Valuable experience
• Growth potential/Opportunity for advancement within my office

Requirements

• Property & Casualty license (required)
• Life and Health license (preferred)
• Excellent interpersonal skills
• Excellent communication skills - written, verbal and listening
• People-oriented
• Organizational skills
• Self-motivated
• Detail oriented
• Proactive in problem solving
• Dedicated to Customer Service
• Able to learn computer functions
• Pride in getting work done accurately and timely
• Ability to work in a team environment
• Ability to multi-task
• Provide timely and thorough activity reports to agent
• Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education

Job Type: Full-time

Pay: $35,000.00 - $50,233.00 per year

Benefits:

• Paid time off

Weekly day range:

• Monday to Friday
• No weekends

Work setting:

• In-person
• Office

License/Certification:

• Property & Casualty License (Required)
• Life & Health Insurance License (Preferred)

Ability to Relocate:

• Kingsport, TN 37663: Relocate before starting work (Required)

Work Location: In person