License Office Clerk

Hannibal License Office is actively recruiting a full-time Clerk to handle processing of motor vehicle and driver license transactions to include: driving permit, drivers license, identification cards, titles, registrations, or any specialized permits. This position will work approximately 7:45am to 5:30pm Monday - Friday.

Essential Functions:

• Process motor vehicle and driver license transactions in accordance with all laws, regulations, and policies;
• Collect transaction fees and reconcile with transaction and settlement reports;
• Answer customer questions via various mediums (in-person, telephone, email, online) regarding titles, ownership documentation, permits or licenses, and any laws, regulations or policies related to motor vehicle or driver license transactions;
• Complete required reports at specified frequencies;
• Maintain inventory, with careful attention to detail and safekeeping policies; and
• Provide unmatched customer service through effective communication.

Required Skills and Qualifications:

• High school diploma;
• Two years of customer service experience;
• Computer proficiency;
• Strong organizational skills;
• Reliable and punctual with a dedicated professionalism to job and duties;
• Ability to communicate effectively, both orally and in writing;
• Dedication to represent the organization in a positive and professional manner at all times; and
• Exceptional customer service.

Preferred Skills and Qualifications:

• One year of License Office experience; and
• Public Notary.

Job Type: Full-time

Pay: From $14.00 per hour

Schedule:

• 8 hour shift

Education:

• High school or equivalent (Preferred)

Work Location: In person