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Form of workSalary : $38,043.20 - $48,588.80 Annually
Location : Anchorage, AK
Job Type: Regular / Full Time
Job Number: 2023-09391
Department: Library
Division: Library Adult Services 1
Opening Date: 12/26/2023
Job Information
Open to the general public and any current Municipal employee.
This position is represented by the Anchorage Municipal Employee Association (AMEA) and is subject to the provisions of the current agreement between the Municipality of Anchorage and the AMEA.
DEPARTMENT: Library
HOURS OF WORK: Tuesday through Saturday 9:00 a.m. to 6:00 p.m. with Wednesday 11:15 a.m. to 8:15 p.m.
LOCATION OF WORK: 3600 Denali Street
Example of Duties
Support the mission, vision, values, and strategic plan of the Anchorage Public library. Provide computer assistance and readers' advisory services to patrons in person, over the phone, or electronically. Instruct the public on the use of library resources including the online catalog, library databases, and the Internet. Provide staff support for outreach and library programs. Ensure excellent customer service and a positive patron experience. Assist in the collection maintenance. Support Adult Services staff by ordering supplies, maintaining the community board, and providing assistance to the library's marketing plan. With other duties as assigned.
Minimum Qualifications / Substitutions / Preferences
High school, GED, or the equivalent and eighteen (18) months of customer service experience and/or library experience.
OR
Associate's degree in Library Science or a related discipline and six (6) months of customer service experience and/or library experience.
Preferences:
Additional Important Information
Preference will be given to Anchorage Municipal Employees Association (AMEA) employees. AMEA employees who are successful in the screening process will be forwarded to the department for consideration prior to any non-AMEA applicants.
If selected for hire, the applicant must be capable of bending, stooping, stretching, lifting boxes weighing up to 50 pounds, pushing fully loaded book trucks, and standing for up to 4 hours at a time.
The Municipality Of Anchorage participates in the U.S. Department of Homeland Security E-verify Program. For more information, please go to E-Verify® is a registered trademark of the U.S. Department of Homeland Security.
All required certifications must remain current for the duration of employment.
If selected for hire, appointment in this position will be conditional based upon satisfactory completion of a national criminal background investigation (AS 12.62.160). Accordingly it will be necessary for the selected applicant to provide certain identification information and be fingerprinted. Fingerprint cards must be dated within 30 days from date requested. The processing fee of $48.25 plus the cost of being fingerprinted (variable) is the responsibility of the selected applicant and must be accomplished before beginning work.
If selected for hire, the appointment in this position will be conditional based upon a satisfactory Municipal Employment Office conducted background check. A background check encompasses criminal history, verifying education, and verifying dates of employment.
Veterans or who wish to be considered for interview preference as permitted in Municipal Personnel Rules 3.30.031 D must attach to the application a copy of their DD Form 214, DD Form 256, NGB Form 22, or a letter from the US Department of Veterans Affairs recognizing the Military Service Interview Preference:
person as a veteran. The attached documentation must show an honorable discharge or general (under honorable conditions) discharge. The minimum qualifications of the position must be met for preference consideration.
Individuals currently serving as a member in good standing in the National Guard or the organized military reserves who wish to be considered for interview preference as permitted in Municipal Personnel Rules 3.30.031 D must attach proof of current service to the application. Proof of current service can be shown by submission of a statement of service which, at a minimum, shows full name, date of birth, Social Security Number, date service began, branch of service, rank, name of command providing the information, and unit of assignment. The statement of service must be on a form or letterhead of the individual's command organization and show the name, signature, title and contact information for the signer providing the statement of service. The minimum qualifications of the position must be met for preference consideration.
The Municipality of Anchorage is an Employer of National Service. Please be sure to include any volunteer work with AmeriCorps, Peace Corps, or other national service programs on your application in the work history portion.
Application Process:
Once applicants click the "Apply" link underneath the header section of a vacancy announcement, they will be directed to the website to log into their existing account (or to create an account) of their application profile. Applicants will create or review their profile, make any updates necessary, and submit their application from their personal account. NOTE: The GovernmentJobs website and applicant's profile accounts are not administered by the Municipality of Anchorage. For technical assistance or customer service regarding an account profile, applicants may contact the GovernmentJobs customer support line at 1-855-524-5627.
For general questions regarding Municipal vacancy announcements or the employment process with the Municipality of Anchorage, applicants may contact the Human Resources Department at (907) 343-4447 during regular business hours of Monday through Friday 8:00 a.m. - 5:00 p.m., Alaska Time.
The MOA is an EO and AA employer and complies with Title I of the ADA.
For information regarding requests for reasonable accommodations related to employment under the Americans with Disabilities Act, please contact the Municipality of Anchorage ADA Coordinator at (907) 343-4571
The Municipality of Anchorage (MOA) offers a competitive benefits package to eligible employees that may include:
Health / Medical Benefits:
01
In order to be considered, applicants must provide accurate and complete education and work history information in its entirety. The referenced information listed on the online application will be used to determine the applicant's qualifications toward meeting the minimum requirements for the position (e.g., if you list that you have 6 years of experience in a certain field, that experience must be easily identifiable on the 'Work Experience' section of your application).
Attaching a resume is not an alternative to filling out the application in its entirety. Noting "see resume" or any similar comment on any portion of your application may lead to you being disqualified for the position.
If the experience you reference in the below questions is not clearly included and described in your Work History section, your application will be considered not qualified for this position and you may be removed from consideration.
Do you understand, in order to be considered for this position, accurate and complete education and work history information must be provided?
02
Are you a current employee affiliated with the Anchorage Municipal Employees Association (AMEA)?
03
Which of the following best describes your level of education as it relates to this position?
04
How many months of customer service and/or library experience do you have?
05
Describe the experience you referenced for the above question and indicate which position(s) in your application's Work History support your response.
Noting "see resume", "N/A", or a similar comment may result in you being removed from consideration for this position.
06
How many months of experience do you have providing excellent customer service to adults, teenagers, and children?
07
Describe the experience you referenced for the above question and indicate which position(s) in your application's Work History support your response.
Noting "see resume", "N/A", or a similar comment may result in you being removed from consideration for this position.
08
How many years of paid work experience do you have working in a library or a bookstore?
09
Describe the experience you referenced for the above question and indicate which position(s) in your application's Work History supports your response.
Noting "see resume", "N/A", or a similar comment may result in you being removed from consideration for this position.
10
Do you have any experience working with languages other than English?
11
Describe the experience you referenced for the above question and indicate which position(s) in your application's Work History support your response.
Noting "see resume", "N/A", or a similar comment may result in you being removed from consideration for this position.
Required Question
Location : Anchorage, AK
Job Type: Regular / Full Time
Job Number: 2023-09391
Department: Library
Division: Library Adult Services 1
Opening Date: 12/26/2023
Job Information
Open to the general public and any current Municipal employee.
This position is represented by the Anchorage Municipal Employee Association (AMEA) and is subject to the provisions of the current agreement between the Municipality of Anchorage and the AMEA.
DEPARTMENT: Library
HOURS OF WORK: Tuesday through Saturday 9:00 a.m. to 6:00 p.m. with Wednesday 11:15 a.m. to 8:15 p.m.
LOCATION OF WORK: 3600 Denali Street
Example of Duties
Support the mission, vision, values, and strategic plan of the Anchorage Public library. Provide computer assistance and readers' advisory services to patrons in person, over the phone, or electronically. Instruct the public on the use of library resources including the online catalog, library databases, and the Internet. Provide staff support for outreach and library programs. Ensure excellent customer service and a positive patron experience. Assist in the collection maintenance. Support Adult Services staff by ordering supplies, maintaining the community board, and providing assistance to the library's marketing plan. With other duties as assigned.
Minimum Qualifications / Substitutions / Preferences
High school, GED, or the equivalent and eighteen (18) months of customer service experience and/or library experience.
OR
Associate's degree in Library Science or a related discipline and six (6) months of customer service experience and/or library experience.
Preferences:
- 2 years library experience
- Clerical experience
- Prefer applicants who have experience working with diverse people, including children, adults, the elderly and vulnerable populations.
Additional Important Information
Preference will be given to Anchorage Municipal Employees Association (AMEA) employees. AMEA employees who are successful in the screening process will be forwarded to the department for consideration prior to any non-AMEA applicants.
If selected for hire, the applicant must be capable of bending, stooping, stretching, lifting boxes weighing up to 50 pounds, pushing fully loaded book trucks, and standing for up to 4 hours at a time.
The Municipality Of Anchorage participates in the U.S. Department of Homeland Security E-verify Program. For more information, please go to E-Verify® is a registered trademark of the U.S. Department of Homeland Security.
All required certifications must remain current for the duration of employment.
If selected for hire, appointment in this position will be conditional based upon satisfactory completion of a national criminal background investigation (AS 12.62.160). Accordingly it will be necessary for the selected applicant to provide certain identification information and be fingerprinted. Fingerprint cards must be dated within 30 days from date requested. The processing fee of $48.25 plus the cost of being fingerprinted (variable) is the responsibility of the selected applicant and must be accomplished before beginning work.
If selected for hire, the appointment in this position will be conditional based upon a satisfactory Municipal Employment Office conducted background check. A background check encompasses criminal history, verifying education, and verifying dates of employment.
Veterans or who wish to be considered for interview preference as permitted in Municipal Personnel Rules 3.30.031 D must attach to the application a copy of their DD Form 214, DD Form 256, NGB Form 22, or a letter from the US Department of Veterans Affairs recognizing the Military Service Interview Preference:
person as a veteran. The attached documentation must show an honorable discharge or general (under honorable conditions) discharge. The minimum qualifications of the position must be met for preference consideration.
Individuals currently serving as a member in good standing in the National Guard or the organized military reserves who wish to be considered for interview preference as permitted in Municipal Personnel Rules 3.30.031 D must attach proof of current service to the application. Proof of current service can be shown by submission of a statement of service which, at a minimum, shows full name, date of birth, Social Security Number, date service began, branch of service, rank, name of command providing the information, and unit of assignment. The statement of service must be on a form or letterhead of the individual's command organization and show the name, signature, title and contact information for the signer providing the statement of service. The minimum qualifications of the position must be met for preference consideration.
The Municipality of Anchorage is an Employer of National Service. Please be sure to include any volunteer work with AmeriCorps, Peace Corps, or other national service programs on your application in the work history portion.
Application Process:
Once applicants click the "Apply" link underneath the header section of a vacancy announcement, they will be directed to the website to log into their existing account (or to create an account) of their application profile. Applicants will create or review their profile, make any updates necessary, and submit their application from their personal account. NOTE: The GovernmentJobs website and applicant's profile accounts are not administered by the Municipality of Anchorage. For technical assistance or customer service regarding an account profile, applicants may contact the GovernmentJobs customer support line at 1-855-524-5627.
For general questions regarding Municipal vacancy announcements or the employment process with the Municipality of Anchorage, applicants may contact the Human Resources Department at (907) 343-4447 during regular business hours of Monday through Friday 8:00 a.m. - 5:00 p.m., Alaska Time.
The MOA is an EO and AA employer and complies with Title I of the ADA.
For information regarding requests for reasonable accommodations related to employment under the Americans with Disabilities Act, please contact the Municipality of Anchorage ADA Coordinator at (907) 343-4571
The Municipality of Anchorage (MOA) offers a competitive benefits package to eligible employees that may include:
Health / Medical Benefits:
- Medical/Dental/Vision/Audio
- Life Insurance
- Dependent Life Insurance
- Short Term Disability
- Long Term Disability
- Flexible Spending Accounts - Health and Dependent Care
- Health Savings Accounts
- State of Alaska Public Employee Retirement System (PERS) Program
- 401(k) and 457 Savings Plans
- Employee Assistance Program
- Paid Leave Plan
- 11 Paid Holidays
01
In order to be considered, applicants must provide accurate and complete education and work history information in its entirety. The referenced information listed on the online application will be used to determine the applicant's qualifications toward meeting the minimum requirements for the position (e.g., if you list that you have 6 years of experience in a certain field, that experience must be easily identifiable on the 'Work Experience' section of your application).
Attaching a resume is not an alternative to filling out the application in its entirety. Noting "see resume" or any similar comment on any portion of your application may lead to you being disqualified for the position.
If the experience you reference in the below questions is not clearly included and described in your Work History section, your application will be considered not qualified for this position and you may be removed from consideration.
Do you understand, in order to be considered for this position, accurate and complete education and work history information must be provided?
- Yes
- No
02
Are you a current employee affiliated with the Anchorage Municipal Employees Association (AMEA)?
- Yes
- No
03
Which of the following best describes your level of education as it relates to this position?
- None / Less than High School
- High School Diploma / GED / Equivalent
- Associate's Degree in Library Science or a related discipline
- Associate's Degree in a different field
- Bachelor's Degree in Library Science or a related discipline
- Bachelor's Degree in a different field
- Master's Degree or higher in Library Science or a related discipline
- Master's Degree or higher in a different field
04
How many months of customer service and/or library experience do you have?
- None
- Less than 6 months
- 6 months to less than 12 months
- 12 months to less than 18 months
- 18 months to less than 24 months
- 24 months or more
05
Describe the experience you referenced for the above question and indicate which position(s) in your application's Work History support your response.
Noting "see resume", "N/A", or a similar comment may result in you being removed from consideration for this position.
06
How many months of experience do you have providing excellent customer service to adults, teenagers, and children?
- Less than 6 months
- 6 months to less than 12 months
- 12 months to less than 18 months
- 18 months to less than 24 months
- 24 months or more
07
Describe the experience you referenced for the above question and indicate which position(s) in your application's Work History support your response.
Noting "see resume", "N/A", or a similar comment may result in you being removed from consideration for this position.
08
How many years of paid work experience do you have working in a library or a bookstore?
- None
- Less than 1 year
- 1 year to less than 2 years
- 2 years to less than 3 years
- 3 years to less than 4 years
- 4 years or more
09
Describe the experience you referenced for the above question and indicate which position(s) in your application's Work History supports your response.
Noting "see resume", "N/A", or a similar comment may result in you being removed from consideration for this position.
10
Do you have any experience working with languages other than English?
- Yes
- No
11
Describe the experience you referenced for the above question and indicate which position(s) in your application's Work History support your response.
Noting "see resume", "N/A", or a similar comment may result in you being removed from consideration for this position.
Required Question
