Assistant Library Technician I Alaska Library Extension

Salary: $20.28 Hourly
Location : Juneau (Downtown)
Job Type: Part-Time
Job Number: 202400240
Department: Juneau Public Libraries
Division: Libraries
Opening Date: 01/10/2024
Closing Date: 1/24/2024 4:30 PM Alaska
Position Number: 202011
Bargaining Unit: Unrepresented
Pay Range: 9
Hours Per Week: 28
Telework Availability: Not Available
Description
The Juneau Public Library is hiring an Assistant Library Technician I for the Alaska Library Extension, which provides library services to Alaskans living in communities without library service. We are dedicated to serving our patrons in Juneau and around the state.
WHO WE ARE LOOKING FOR
• Strong customer service skills.
• Strong computer skills.
• People who would enjoy assisting patrons of all ages and abilities.
• Clear communication skills.
• Exceptional attendance, reliability and dependability.
WORKING HOURS AND LOCATIONThe Juneau Public Libraries have three branches: the downtown Juneau Public Library (located atop the Marine Parking Garage on the waterfront), the Mendenhall Valley Public Library (located in Dimond Park), and the Douglas Public Library (located in the Douglas Community Building, a shared facility with the Fire Department). Alaska Library Extension staff offices are located at the downtown branch. The libraries are open 7 days a week.
Typical Responsibilities
DESCRIPTION OF WHAT YOU WILL BE DOING
This position is dependent upon a grant from the State of Alaska that the library applies for annually. This position provides specialized technical support within the Alaska Library Extension (ALEX) Program to individuals living in remote communities throughout Alaska who are without public libraries. This position uses a patron's application to select materials to be mailed, packaged, and tracked using spreadsheets and databases.
This position works regular desk shifts, and occasional relief shifts on public service desks, covering both circulation and reference responsibilities, uses the library databases and electronic catalog, and assists patrons in the use of library services, materials and facilities. This position will assist patrons in a variety of ways including locating materials, assisting with the use of library equipment and wireless internet, and taking payment for fees. This position also performs public service duties such as registering voters and selling bus passes and tokens. This position is also responsible for closing and securing library facilities.
Library staff explain and enforce library rules and employ considerable independent judgement to correct inappropriate conduct including situations with patrons who may be experiencing substance abuse or mental health issues and are potentially violent.
Minimum Qualifications
Education: Graduation from high school or the equivalent.
Experience Six (6) months of customer service experience that included the use of computer systems or databases.
SUBSTITUTION: Post-secondary education in any academic discipline from an accredited college or university may be substituted for the required experience on the basis of 2.67 semester hours (4 quarter hours) for one month of experience.
NOTE: For some positions, experience working with pre-school age children in a structured environment or with specific populations is highly desired but not required.
Other: Employee must have access to reliable transportation to transport self to Library branches.
Supplemental Information
HIRING MANAGER CONTACT INFO
Hiring Manager: Melissa Morgan
Phone Number: 907-586-0678
Email: melissa.morgan@juneau.org
Please read the below information carefully to ensure your application submission meets all submittal requirements.
Education
If you are using education to meet the minimum qualifications, you must document your education in your application, and you may be required to provide transcripts.
Work Experience
If you are using work experience to meet the minimum qualifications, you must document your work experience in the application.
If your application does not support minimum qualifications, you may not advance to the interview and selection phase of the recruitment.
NOTE: Attaching a resume or curriculum vitae is not an alternative to filling out the application in its entirety. Noting "see resume or CV" or any similar response on any portion of your application may lead to a determination that your application is incomplete and removal from consideration for this job posting.
Application Assistance
For questions regarding application submission or system operation errors, please visit: If your question is not answered in the FAQ, you may contact the Department of Human Resources & Risk Management at (907) 586-5250 or employment@juneau.gov.
For applicant password assistance, please visit:
EEO Statement
The City & Borough of Juneau complies with Title I of the Americans with Disabilities Act (ADA). Individuals with disabilities who require accommodation, auxiliary aides or services, or alternative communication formats, please call (907) 586-5250 or TTY: Alaska Relay 711 or 1-800-770-8973, or correspond with the Department of Human Resources & Risk Management at employment@juneau.gov or 155 Heritage Way, Juneau, AK 99801. The City and Borough of Juneau is an equal opportunity employer.
Careers with the City & Borough of Juneau offer Many Benefits
The following information describes typical benefits available to employees of the City & Borough of Juneau. Actual benefits received may differ based on position type and will be prorated for other than full time work.
Incumbents of Part-time Limited, Eaglecrest Limited, Short-term Temporary, Emergency and Intern positions are not eligible for the benefits described below.
Insurance Benefits

• Health insurance, which includes employer contributions toward medical/vision/dental
  • No cost employee only plan available
• Employer paid Basic Life insurance--$5,000 for employee, spouse & dependents
  • Additional optional coverage available
  • Travel protection & financial services offered as part of the Life Insurance coverage

• Optional group-based insurance premiums for
  • Term life with Accidental Death and Dismemberment (employee, spouse or qualified same sex partner, and dependents)
  • Short-term Disability
  • Accident Insurance
  • Critical Illness Insurance
  • Hospital Indemnity Insurance
  • Pet Insurance

Employee-funded flexible spending accounts for tax savings on eligible health care or dependent care expenses

• Employer fully funded Dependent Care Flex plan at open enrollment after 1 year of employment

Retirement Benefits

• Membership in the Public Employees Retirement System (PERS)
• Employer contribution into a defined benefit or defined contribution program, depending on your date of hire
• Option to enroll in the City & Borough of Juneau's Deferred Compensation Program with MissionSquare
  • Employer match available for participating PERS Tier IV employees
• Note: The Defined Contribution Plan & Deferred Compensation Program offer a variety of investment options

For more information on health, retirement and optional benefits for eligible employees visit:
Paid Leave and Holidays

• Personal leave with an accrual rate increase based on time served
  • 21 days of PL within first year of employment
  • Personal leave includes Sick leave

Twelve paid holidays a year

Six weeks Paid Parental Leave (to eligible employees)

Employee Wellness Program
The Employee Wellness Program assists employees in making choices that support their physical, mental, and emotional wellbeing. The program provides:

• An opportunity to earn a health insurance premium discount of $1300 per year
• An Employee Assistance Program
• Wellness Pass Discounts to local and CBJ recreation facilities
• Health related webinars
• Office Ergonomic Assessments

For more information on the Employee Wellness Program visit .
Additional Perks

• Public Service Loan Forgiveness eligible employer
• Parking passes or bus passes provided for employees working in the downtown offices