Level 3 Post Release Services Case Manager

REMOTE WORK: YES, residency within 100 miles of Atlanta preferred.

BILINGUAL: ENGLISH/SPANISH

SALARY: $75,000 - $80,000 / ANNUALLY

OVERVIEW

The Post Release Services (PRS) Level 3Case Manager is responsible for providing culturally and linguistically appropriate post placement services and trauma-informed, intensive, and comprehensive case management to Unaccompanied Children (UC), and their families, with specific challenges and/or special circumstances. Level 3 PRS Case Manager will be expected to conduct ongoing assessments of the safety and appropriateness of the UC’s placement using child welfare principles and social work best practices.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Provide culturally and linguistically appropriate post placement services and comprehensive case management for children;

• Level 3 PRS services are provided in person weekly for the first 45-60 days, then monthly for the following 6 months;

• Conduct trauma-informed and intensive case management to children requiring specific challenges or special circumstances;

• Complete individualized needs assessments with children and sponsor, and develop case plans with particular attention to culture, language, and special circumstances;

• Maintain a high standard of record-keeping according to Applied Intellect and ORR policies and procedures;

• Provide information, education, referrals, outreach, advocacy, and support to ensure that each child receives the services they require;

• Assess the safety and appropriateness of the placement on an ongoing basis using child welfare principles and social work best practices through phone/video calls, interviews, and home visits;

• Coordinate and maintain communication with key stakeholders;

• Participate in regular training and communication sessions with supervisor and headquarters staff;

• Maintain confidentiality of health care records and information in keeping with HIPAA and Protected Health Information (PHI) requirements;

• Must maintain confidentiality in all program areas including information regarding youth;

• Participate in regular training and communication sessions utilizing Teams, Zoom or other platforms required for meeting with peers, supervisor, and headquarters staff;

• Submit case notes, assessments and reports timely as required by ORR and Applied Intellect using ORR’s documentation software and Applied Intellect’s internal software system used for case monitoring, maintenance, and storage;

• Display professional conduct and ensure respectful interactions during any contact with children, sponsors, coworkers, supervisors, ORR representatives, and other vendors or community members;

• Adhere to all state and federal laws and regulations;

• Follow all company policies and procedures; and
• Other duties as assigned by supervisor.

POSITION REQUIREMENTS

• Master of Social Work or an equivalent advanced degree in a behavioral science or social services field, with at least two years’ progressive experience in the fields listed above; an outstanding candidate who holds a bachelor’s degree in social work, a behavioral science, or social services field with a minimum of three years’ progressive experience in the fields listed above;

• Experience in child welfare, child placements, family preservation and social service provision is desired;

• Must be skilled at writing professional, thorough assessment reports;

• Extensive knowledge of immigrant community local resources is desired;

• Excellent organizational, verbal, written, and interpersonal communication skills, and ability to prioritize duties in a fast-paced environment;

• Must have a valid driver's license, insurance, and a clean driving record;

• Position requires up to 50 percent long distance travel with limited notice;

• The position is remote, and the candidate must have an appropriate workspace to complete documentation, phone calls, and video conferencing;

• Proficient in Microsoft Office software, including using Outlook, Word, Excel, and Teams for maintaining contact with supervisor, coworkers, and to complete daily tasks;

• Ability to type and be computer literate. Comfortable with using a tablet/iPad, or laptop to complete daily assignments;

• Fluency in Spanish is required, proficiency in additional languages a plus;

• Candidate must demonstrate a commitment to comply with mandatory state reporting requirement for child abuse and neglect;

• Candidate must pass a criminal background check that includes history of conviction of child and sexual abuse;

• Possess or be able to obtain CPR and basic first aid certification;

• Demonstrated support of AI’s values by exhibiting respect for others, maintenance of confidential information and an appreciation of a multicultural workplace;

• Ensure compliance with a drug free, tobacco free and alcohol-free workplace;

• Support a harassment free workplace;

• Adhere to all Applied Intellect, LLC policies and procedures; and

• Adhere to all ORR policies and procedures.

TRAINING REQUIREMENTS

• Satisfactory completion of Applied Intellect’s Orientation and Training;

• Satisfactory completion of ORR required training prior to serving children and sponsors; and

• Complete additional training as identified by supervisor or Human Resources.

PHYSICAL DEMANDS

• Use of manual dexterity, tactile, visual, and audio acuity;

• Use of repetitive motion, prolonged periods of sitting and standing, and sustained visual and mental applications and demands;

• Occasional lifting (up to 25 pounds), bending, pulling, and carrying; and

• Quantitative/mathematical ability (addition, subtraction, multiplication, division, standard measurements).

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EQUAL EMPLOYMENT OPPORTUNITY

Applied Intellect is an equal opportunity employer.

The above-listed duties and responsibilities are essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. All job duties indicated are not to be an exhaustive statement and other job-related duties may be assigned as required by the supervisor(s). This position is funded by the Office of Refugee Resettlement (ORR); therefore, employment is based not only on the expectations communicated above but also based on continued funding. Due to federal grant requirements with ORR, applicants being considered for certain positions must be pre-approved for hire by the operation’s ORR Project Officer.