Leasing Agent

Responsibilities:

- Manage customer relationships and provide excellent customer service
- Conduct property tours and showcase available units to potential tenants
- Assist with lease agreements and ensure all necessary paperwork is completed accurately
- Coordinate move-in and move-out processes, including inspections and key exchanges
- Handle tenant inquiries, complaints, and maintenance requests in a timely manner
- Utilize a computerized maintenance management system (CMMS) to track and schedule maintenance tasks
- Collaborate with the property management team to ensure efficient operations
- Conduct market research to stay updated on rental rates and market trends
- Assist with marketing efforts, including creating online listings and promoting vacancies
- Upsell additional services or amenities to current and prospective tenants

Requirements:

- Previous experience in leasing or property management is preferred but not required
- Strong administrative skills with attention to detail
- Excellent communication and interpersonal skills
- Ability to negotiate effectively and resolve conflicts professionally
- Proficient in using computer software for word processing, spreadsheets, and email communication
- Knowledge of facilities management and property maintenance procedures is a plus

Job Type: Full-time

Pay: $21.21 - $23.25 per hour

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 1 year

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Youngstown, OH: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Required)

License/Certification:

• Driver's License (Preferred)

Work Location: In person