Learning & Development Analyst

You can make an impact and help improve the wellbeing of San Francisco's most vulnerable population.

Reporting to the Manager of Learning and Development, the Learning and Development Analyst provides dynamic professional development content across the organization through learning and development assessments. You are responsible for design and development of training materials. By implementing learning experiences that support the professional development of all employees, you will drive San Francisco Health Plan’s (SFHP) success.

Please note that while SFHP supports a hybrid work environment, this role will be required to be onsite and in-office a minimum of 4 days per month. This is a hybrid position, based in our Downtown San Francisco office.

Salary Range: $81,258 to $90,286

WHAT YOU WILL DO:

• Develop professional, culturally sensitive and diverse learning and development programs in support of SFHP initiatives.
• Partner closely with business area subject matter experts (SME) and leadership, to determine the training needs of their departments as well as the whole of the organization. Create the learning objectives specific to their assigned target audience. Manage the design and development of training curriculum through the implementation phase of the process.
• Utilize instructional design best practices to create and update training curriculum, materials and job aids.
• Coordinate the design, development, and on-going maintenance of the learning management system (LMS) to meet all regulatory compliance protocols; ensure accuracy and content integrity of the LMS.
• Facilitate training programs that contribute to employee and team growth, development, and business impact.
• Support L&D metrics to provide data-driven insights into the effectiveness of training and development programs.
• Create and implement New Hire L& D Onboarding process for all staff.
• Maintain the Learning and Development shared site to ensure employees have access to and knowledge of training and development events and resources.

WHAT YOU WILL BRING:

• BA degree in Business, Organization Development, or similar fields; or equivalent work experience
• Minimum of 3 years of experience in a learning and development environment, ideally in a corporate office setting.
• Minimum of 3 years of experience performing system configuration, database management or an equivalent combination of education and experience which would provide required knowledge, skills, and abilities
• Experience in creating adult learning environment
• Project Management Professional Certificate preferred along with a minimum of one year of Project Management experience desired
• Instructional design and knowledge of adult learning modalities (Articulate 360 (storyline and rise), Prezi, Camtasia, Adobe Premier Pro (video editing, Adobe Acrobat, Vimeo)
• Training and facilitation skills

WHAT WE OFFER:

A competitive and robust compensation package, including:

• Health benefits
  • Medical: You’ll have a choice of medical plans, including options from Kaiser and Blue Shield of California. Employee-only coverage in the HMO plans is currently available at no cost and dependent coverage is heavily subsidized by SFHP.
  • Dental: You’ll have a choice of a basic dental plan or an enhanced dental plan which includes orthodontic coverage.
  • Vision: Employee vision care coverage is available through Vision Service Plan (VSP).
• Retirement – Employer-matched CalPERS Pension and 401(a) plans, 457 Plan.
• Time off – 23 days of Paid Time Off (PTO) and 13 paid holidays.
• Professional development: Opportunities for tuition reimbursement, professional license/membership.
• An opportunity to work in a vibrant atmosphere with the most amazingly talented people who are shaping the future of healthcare!
• The chance to make a difference in the lives of many San Francisco residents!

ABOUT SFHP:

Established in 1997, San Francisco Health Plan (SFHP) is an award winning, managed care health plan whose mission is to provide affordable health care coverage to the underserved low and moderate-income residents in San Francisco County. SFHP is chosen by eight out of every ten San Francisco Medi-Cal managed care enrollees and its 175,000+ members have access to a full spectrum of medical services including preventive care, specialty care, hospitalization, prescription drugs, and family planning services. SFHP was designed by and for the residents it serves and takes great pride in its ability to accommodate a diverse population that includes young adults, seniors, and people with disabilities.

San Francisco Health Plan is proud to be an equal opportunity employer. We are committed to a work environment that supports, inspires, and respects all individuals and in which our people processes are applied without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, military service status, citizenship, or other protected characteristics.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

San Francisco Health Plan is an E-Verify participating employer.

Hiring priority will be given to candidates residing in the San Francisco Bay Area and California.