Learning And Development Specialist

JOB SUMMARY:

Are you passionate about ensuring learners have an interactive, positive, and meaningful learning experience with clear learning objectives aligning with measurable outcomes, whether in a classroom or virtual environment? Then this role is for you. OnPay is taking Learning and Development to the next level by building a best-in-class team member learning experience, and we are looking for someone like you to help us do this.
The People and Culture Team seeks someone passionate and high-energy, with at least three years of learning experience, to become the next Learning and Development Specialist. This role is responsible for designing, developing, and delivering creative training programs using the Adult Learning Theory. The delivery methods will include self-paced eLearning modules, instructor-led training (ILT), blended learning, and interactive virtual instructor-led assessments in support of the development of our team members and leadership talent with a heavy focus on Payroll knowledge and Product training
Your primary responsibilities will be supporting OnPay’s team member development strategy by applying industry best practices and technology while collaborating with subject matter experts and appropriate functional leaders to determine audience-specific requirements and align on expected post-training outcomes.

TRAITS AND SKILLS WE SEEK:

• Self-starter who can confidently lead yourself and influence others as a solo contributor
• Strong organizational & prioritization skills, attention to detail, excels at building relationships
• Excellent interpersonal, verbal, and written communication skills
• Proactive; see a need or a problem and seek out a solution
• Time management skills: Focuses on project tasks, deliverables, and deadlines. Budgets time for efficient task completion. Completes work on or ahead of schedule.

EDUCATION AND EXPERIENCE:

• Bachelor’s degree or equivalent
• At least three years of experience designing, developing, managing, and facilitating learning programs in-person and/or virtually
• Experience with Google Suite is required
• Experience managing an LMS is required, i.e. Docebo
• Experience with traditional instructional design tools, i.e., Articulate 360, Camtasia is required
• Skilled in content instructional design & development and adult learning theory
• Background partnering with and supporting senior leadership
• Proficient in managing every stage of a project, from inception to execution
• Must be willing to provide a portfolio or eLearning examples
• Payroll knowledge a plus

• Develop engaging and interactive eLearning modules, training materials, and presentations tailored to the target audience’s needs from inception to completion
• Facilitate training sessions, both in-person and virtually, to provide education on all relevant topics
• Collaborate and build strong relationships with leaders from various departments to identify learning needs and develop relevant training programs
• Work closely with subject matter experts to gather content and resources for training materials
• Adapt delivery methods to accommodate different learning styles and preferences
• Conduct evaluations to assess the effectiveness of learning initiatives
• Analyze feedback to identify areas for improvement and make recommendations for future enhancements
• Utilize and maintain the learning management system (LMS) and other technology platforms to deliver, track, and evaluate training programs
• Stay updated on emerging trends and best practices in learning technology to optimize the learning experience
• Continuously seek opportunities to enhance the quality and impact of Learning and Development programs
• All other duties as assigned