Lead Server

Position Summary: This associate delivers exemplary dining service to residents and guests, ensuring that their dining experience is professional as well as warm and inviting. Responsibilities include facilitating the smooth operation of the dining room by monitoring and assisting other servers, demonstrating advanced understanding of the steps of service and hospitality. Standards of Excellence:Role model Kisco Principles, Values and Beliefs (PVBs) inside and outside of the community. Utilize PVBs in all actions, decisions, and interactions with others.Develop and maintain effective relationships and two-way communication with residents and families. Approach all encounters with residents, families and associates in a friendly, professional and customer-service oriented manner. Essential Job Functions:Lead by example promoting a hospitality focused culture in all dining venues Serve as liaison between guests, residents and kitchen staff and be responsible for effective communication across areas informing hospitality leader and DSDCreate a climate of hospitality through coaching, mentoring, teambuilding and recognition of server team, scheduling ongoing in-service trainings Monitor residents’ well-being in a general way and report any changes in condition to the appropriate associate/department immediatelyRecord production and operational data as required Assist in the creation of effective schedules, plan & forecast labor by budgetWork as part of the team within your department and across the communityLearn resident preferences to provide exemplary customer serviceMaintain high standards of personal appearance and grooming, which includes wearing the proper uniform and name tag when workingLook for ways to reduce costs and create efficiencies on a daily basisStrives for continuous improvementRepresent the Kisco PVBs and The Art of Living Well SM on a daily basis Adhere to all regulations, laws and Kisco standards, including the Associate HandbookUnderstand and support the community sales process Perform other related duties as required Qualifications and Skills: Education /Experience:High school graduatepreferredThree to five years of dining experiencePrior experience in leadership roles preferred

Knowledge/Skills/Abilities:Must be able to read and write legibly, to speak EnglishBasic competency in the use of multiple forms of technology, including: Microsoft Office applications, internet-based and custom applicationsAbility to work a flexible schedule, including weekends and holidays as needed Special Requirements/Certifications:Must have Food Handler’s certification as required

Job Type: Full-time

Pay: $17.00 - $17.50 per hour

Benefits:

• 401(k) matching
• Dental insurance
• Food provided
• Health insurance
• Paid time off
• Referral program
• Vision insurance

Shift:

• Day shift
• Evening shift

Weekly day range:

• Monday to Friday
• Weekends as needed

License/Certification:

• Food Safety Certification (Preferred)

Work Location: In person