Lead Server/Captain (Full Time)

Unidine is hiring immediately for a FULL TIMELEAD SERVER/CAPTAINposition.

• Location: Moorings Park, Grande-7330 Premier Drive Naples
• Schedule: Afternoons and Evenings
• Requirement: Menu Knowledge, Wine Knowledge, Hosting, Server Experience
• Perks: Work / Life Balance, No Late Hours, Excellent Working Environment, Scholarships!
• Pay Range: $21.00 to $24.00

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WHAT'S IN IT FOR YOU *A fun work environment, robust benefits package, great team members, and a career with one of the top hospitality companies in the nation! You'll work with a talented and supportive team that makes a real impact in the lives of those we serve.
YOU'D MAKE A GREAT ADDITION TO OUR TEAM Our culinary team is the core of our business. Every day brings new opportunities to enhance lives, create connections, and make a difference. If you enjoy creating memorable experiences, you will be a great addition to the Unidine team!
Job Summary

Summary: Provide professional, warm, hospitable service to all residents through menu knowledge, teamwork, upselling, and consistent execution of service steps. Set the example of service standards by overseeing multiple sections of the dining room floor, ensuring flawless execution by the service team. Assist in training incoming team members.
Essential Duties and Responsibilities:
o Inspect dining room, table settings, chairs, floors, proper maintenance, cleanliness, and safety. Ensure the dining room is correctly set up before and after the service period. Promptly address complaints or issues, relay relevant information or complaints directly to supervisor.
o Maintain communication and actively support Manager or Supervisor. Communicate directly with back-of-the-house staff to ensure that orders are delivered correctly, and special requests are accommodated. Remain flexible and patient when communicating with residents and staff.
o Work directly with Host to consistently update notes in resident database.
o Must demonstrate a sincere and accommodating disposition towards all residents. Great and welcome while receiving a high level of service.
o Participate in daily service pre-shift meetings as an active listener, ready to take notes on specials, menu changes, and key service items for the day.
o Possess detailed knowledge of wine and spirits selections and ability to express knowledge tableside. Actively assist in bottled wine selection and service.
o Demonstrate complete understanding of menu items and ingredients. Advise residents on appropriate combinations of food and drinks; Accommodate reasonable requests and note preferences. As needed, demonstrate knowledge of specialized diets and allergens.
o Assist in training all incoming service team members on expectations and high-level service standards. Work with team members to develop and cross train existing team members and promote growth opportunities in the space.
o Maintain a high level of sensitivity and confidentiality regarding shared personal or medical information.
o Work with staff of other departments to perform job duties during special events and functions.
o Serve guests their desired entrees in a friendly, efficient manner roughly 50% of the time.
o Maintain a fantastic dining experience. Check on guests periodically throughout their meals and attend to their needs.
o Performs other duties as assigned.

BENEFITS FOR OUR TEAM MEMBERS

• Full-time and part-time positions offer the following benefits to associates: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identity Theft Protection, Pet Insurance, and Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
• Full-time positions also offer the following benefits to associates: Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs)

Unidine is a member of Compass Group. Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants. Candidates’ employment is subject to a background check.
Applications are accepted on an ongoing basis
Req ID: 1290263

Job Type: Full-time

Pay: $21.00 - $24.00 per hour