Lead, Outbound Logistics

who we are

lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and growth-focused environment for our people.

about the team

The Outbound Logistics team is an integral part of the supply chain. We are responsible for the efficient on-time delivery of lululemon product and shipments. Our team supports stores, strategic partners, community teams, online guests and others by coordinating domestic, cross border, and international shipments in North America and beyond. We are passionate about great service with a smile.

a day in the life:

• support the Outbound Logistics Management team in developing and delivering robust logistics solutions and ensure they are appropriately implemented
• identify improvement initiatives to resolve issues, improve efficiency, reduce costs, and improve flow of goods
• lead selected projects to successful implementation, including meeting stated objectives in a timely and cost-effective manner
• develop, and support a team of logistics specialists
• have a working knowledge of our stores and engage with stores as well as our retail and omni leadership
• support business initiatives as a department expert and manage the team’s involvement and requirements
• obtain and analyze carrier rates and service options to best support business requirements
• work directly with logistics providers to ensure shipments are delivered on-time and in accordance with service level agreements
• partner with logistics analysts and take deep dives into data sets, analyzing KPI’s, trends, and the makeup of our network
• report on key department initiatives and performance metrics
• collaborate with cross-functional partners on process improvements and new services including the development of standard operating procedures (SOPs) and training guides
• maintain and foster positive working relationships with vendors and business partners by regularly attending business connection calls and meetings
• have a working knowledge of international shipping including documentation requirements, modes of transportation, and financial impacts
• know and take on your team’s tasks when necessary
• be a great communicator both verbally and written

qualifications:

• Minimum 3 years of experience in a logistics and supply chain related field with clear understanding of truck, air, and ocean procedures and documentation requirements.
• Minimum 2 years of experience leading a team
• Strong analytical and investigative skills with a high degree of curiosity and the desire to do more than is expected.
• Proven work ethic with a strong desire to excel and succeed.
• Proficiency in Microsoft Office with a strong working knowledge of PowerBI, Excel, PowerPoint, and Outlook.
• Encourage and foster a spirit of personal development and entrepreneurship.
• Outgoing, energetic, upbeat and fun!

must haves

• Acknowledge the presence of choice in every moment and take personal responsibility for your life.
• Possess an entrepreneurial spirit and continuously innovate to achieve great results. 
• Communicate with honesty and kindness and create the space for others to do the same. 
• Lead with courage, knowing the possibility of greatness is bigger than the fear of failure. 
• Foster connection by putting people first and building trusting relationships. 
• Integrate fun and joy as a way of being and working, aka doesn’t take yourself too seriously.

Additional Notes

Authorization to work in the USA is required for this role. 

Compensation and Benefits Package 

lululemon’s compensation offerings are grounded in a pay-for-performance philosophy that recognizes exceptional individual and team performance. The typical hiring range for this position is from $88,200 - 115,700 annually; the base pay offered is based on market location and may vary depending on job-related knowledge, skills, experience, and internal equity. As part of our total rewards offering, permanent employees in this position may be eligible for our competitive annual bonus program, subject to program eligibility requirements.   

At lululemon, investing in our people is a top priority. We believe that when life works, work works. We strive to be the place where inclusive leaders come to develop and enable all to be well. Recognizing our teams for their performance and dedication, other components of our total rewards offerings include support of career development, wellbeing, and personal growth:

• Extended health and dental benefits, and mental health plans 
• Paid time off 
• Savings and retirement plan matching 
• Generous employee discount 
• Fitness & yoga classes 
• Parenthood top-up 
• Extensive catalog of development course offerings 
• People networks, mentorship programs, and leadership series (to name a few) 

Note: The incentive programs, benefits, and perks have certain eligibility requirements. The Company reserves the right to alter these incentive programs, benefits, and perks in whole or in part at any time without advance notice.

workplace arrangement

This role is classified as Hybrid under our SSC Workplace Policy:  

Hybrid

In-person collaboration is important, and much of the role can be performed remotely. Work is performed onsite at least 3 days per week.  

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