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Form of work
Salary$19.00 - $20.00/hour
Lead Front Desk Clerk will focus on providing exceptional guest service to each guest while leading the Front Desk Clerks in providing sufficient Front Desk coverage at all times and have complete knowledge of and follow all company and departmental policies and procedures.
What we value:
Positive experienced team members who are passionate to learn, energetic to hit the ground running and willing to grow in a professional, team-oriented environment.
We will provide you with all the tools necessary for a successful experience including hands-on training and opportunities to grow your career.
What makes us unique:
- Paid time off
- Variety of schedules
- Tuition assistance
- Career-building professional development
- Discounts from dining to fuel to concerts
- Employee appreciation events
- Quality healthcare and dental benefits
- A robust 401k retirement plan
- Dealer School
- Finance Scholarship Program
Skills and experience you will bring to us:
- Effectively schedules Front Desk Clerks when call outs occur to ensure sufficient Front Desk coverage at all times.
- Regularly ensures that all systems are in working order and maintains complete knowledge of all system applications (i.e. P.M.S., Electronic Keys, Movie System, and Telephone System).
- Interacts with guests effectively answering questions, solving problems, and handling complaints.
Your knowledge that matters most for this role:
- Must have a minimum of 1 year Hotel Front Desk experience.
Who we are:
Across Oneida Nation Enterprises, you’ll find that people take pride in the work they do and the team they’re a part of. You’ll hear it in the stories of countless veteran employees who have built their careers here. You’ll see it in action during recognition awards and events like our employee carnival, art show, holiday gatherings and more. You’ll also feel it from your team members, who are committed to being “first within our team,” looking out for each other even during challenging times. We know that when we create opportunities for people to thrive and develop their skills and careers, that not only enriches their life but the lives of others.
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