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Salary```Job Overview:
We are seeking a friendly and professional Front Desk Agent to join our team. As the first point of contact for our guests, you will play a crucial role in providing exceptional customer service and ensuring a positive experience for all visitors. If you have excellent communication skills, a passion for hospitality, and enjoy working in a fast-paced environment, we would love to hear from you.
Duties:
- Greet guests with a warm and welcoming demeanor
- Check-in and check-out guests efficiently and accurately
- Answer phone calls and respond to guest inquiries
- Provide information about hotel facilities, services, and local attractions
- Handle guest requests and resolve any issues or complaints promptly
- Assist with reservations and room assignments
- Process payments and maintain accurate records
- Perform night audit duties as required
- Maintain cleanliness and organization at the Front Desk area
Qualifications:
- Previous experience in a customer service role is preferred
- Excellent phone etiquette and communication skills
- Strong problem-solving abilities and attention to detail
- Knowledge of hotel management systems and phone systems is a plus
- Bilingual/multilingual skills are highly desirable
- Ability to work flexible hours, including evenings, weekends, and holidays
- A friendly and professional demeanor
Benefits:
- Competitive pay rates
- Opportunities for career advancement within the hospitality industry
If you are passionate about providing exceptional customer service and enjoy working in a dynamic environment, we encourage you to apply for the position of Front Desk Agent. Join our team today!```
Job Types: Full-time, Part-time
Pay: $15.00 - $17.00 per hour
Expected hours: 24 – 32 per week
Benefits:
- Employee discount
Schedule:
- 10 hour shift
- 8 hour shift
- Evening shift
- Every weekend
- Holidays
- Monday to Friday
- Night shift
- Overtime
Work setting:
- In-person
Ability to Relocate:
- Evans Mills, NY 13637: Relocate before starting work (Required)
Work Location: In person
