Lead Customer Service Associate

How would you like to write your own paycheck?! Check us out at Zips Car Wash! We are hiring for hourly + commission positions where theres no limit to what you can make!

To be eligible for hire, please complete our application and follow the link for a quick survey

https://go.cultureindex.com/s/QhKz2mpbRG

Overview:

A Lead Customer Service Associate creates a welcoming and fun atmosphere, puts smiles on peoples faces using world class Customer Service, and provides a Good, Clean, Fun car wash experience.

Primary Duties:

• Open and Close site and facilitate daily operations.
• Assist in the training of Customer Service Associates.
• Enrollment & Support of Unlimited Wash Club Members.
• Attend the Point-of-Sale and oversee all transactions.
• Maintain all aspects of the property in clean and working order.
• Safely and efficiently load every vehicle with clear hand signals and a smile.
• Maintain all aspects of the property in clean and working order.
• Strive for customer satisfaction by receiving every guest with a warm and friendly welcome, providing support throughout the entire wash process, and ensuring a complete and thorough wash for all guests.

Requirements:

• High School Diploma or Equivalent
• Flexible availability, including evenings and weekends
• Must be friendly, outgoing, and Customer Service oriented
• Must have resilient positive attitude and energetic personality
• Able to work effectively & be accountable under minimal supervision

Physical Demands:

• Regular physical mobility including reaching, grabbing, lifting, and ability to handle equipment that may average up to approximately 100 pounds in weight
• Frequent walking, standing, and being on your feet for long periods of time
• Working in non-climate-controlled environments and outside in all weather conditions

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