Laundry Attendant

At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.

Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.

Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.

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Lake Arrowhead Resort and Spa is nestled high atop the majestic San Bernardino Mountains at an elevation of 5,174’. This Resort is surrounded by an ocean of Ponderosa Pines and gives guests exclusive access to Lake Arrowhead, a reservoir with a surface area of 780 acres. Lake Arrowhead is the perfect location for outdoor adventure enthusiasts and offers a variety of summertime and wintertime activities including hiking, mountain biking, fishing, kayaking, water skiing, snowboarding, snowshoeing, ziplining, and more. The resort includes a Bar & Restaurant, Spa & Wellness Center, Outdoor Pool & Lake Beach as well as over 23,000 sq. ft of meeting and events space.

We are looking for a highly motivated Laundry Attendant to join the team at Lake Arrowhead Resort & Spa. The Laundry Attendant is responsible for folding, ironing, sorting and maintaining the proper storage of all Hotel linen.
If making meaningful connections, figuring out what it takes and stepping it up to win the day is what you do, and you love it, we want you! This is a tremendous opportunity for a driven person to grow and learn at a world-class resort!

Position Description & Job Responsibilities

• Following assigned job tasks issued by a supervisor on a daily basis.
• Responding to any guest requests or complaints in an expedient, professional manner, notifying supervisors to ensure follow up.
• Making every attempt to recognize any guest by name and to convey our obvious, enthusiastic appreciation for their patronage. 
• Sorting all linen on a daily basis.
• Loading and unloading all dryers in the proper manner, to include the cleaning of lint traps in dryers two times daily or when needed.
• Operating the linen spreader, towel/linen folder and ironer in the proper manner.
• Operating a commercial washer/extractor in a relief capacity as directed. 
• Reporting any problems or malfunctions of Laundry equipment to a supervisor.
• Utilizing disposable gloves and the necessary protection while working in the Laundry area.
• Assisting Laundry personnel with their job assignments when necessary.
• Maintaining a clean and organized work area on a daily basis.
• Turning off equipment prior to leaving at the end of each shift.
• Making sure the gas is turned off and that the rollers on the ironer are in up position at the end of each shift.
• Adhere to the policies of the Hotel as set forth in the Employee Handbook and report any observed violations to Human Resources.
• Assist Pick-up with loading of closets when necessary.
• Maintain the highest level of employee/guest relations.
• Ability to work any assigned shift/work schedule.
• Any other task, written or verbal, that is assigned by Management.
• Maintain a good working relationship with all Departments.

Formal Education and Job-Related Requirements

• Ability to interact well with others.
• Ability to operate a commercial washer extractor, ironer, dryers, folders along with other laundry equipment.
• Ability to transport, handle and/or lift 75 lbs. (NOTE: housekeeping supplies and laundry).

Job-Related Physical Requirements

This position requires the employee to engage in Frequent Sitting, Standing, Walking, Bending Over, Crawling, Reaching, Crouching, Kneeling, Balancing, Pushing/Pulling, Lifting up to 70lbs, Manual Dexterity, Fine Motor Skills, Gross Motor Skills, Eye/Hand Coord., Near Vision, Far Vision, Color Recognition and Hearing

The position involves the following Environmental Factors:  Working Outside, Inside, Alone, Closely with Others, Above Ground, With Detergents & Chemicals as well as Walking on Uneven Surfaces, Excessive Cold/Heat, Excessive Humidity/Dampness, Noise/Vibrations, Working Around Fumes/Smoke/Gas, Walking on Uneven Surfaces, Motorized Equipment or Vehicles and Working Around Machinery/Motorized Equip.

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.

In applying for this position, I acknowledge that I have read the above Position Guidelines and Position Analysis/Specifications and testify that I am able to perform the essential job functions for this position.