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Work Arrangement:
This role is categorized as hybrid. This means the successful candidate is expected to report to Clawson three times per week, at minimum.
This job is not eligible for relocation benefits. Any relocation costs would be the responsibility of the selected candidate
The Role:
The Customer Care and Aftersales (CCA) Global Labor Time department is seeking a Labor Time Coordinator to become part of the team. This position will be responsible for coordinating data and Labor Time guide related content. The position will also require assigning individuals on the team various tasks, prioritizing those task and ensuring a balanced workload.
What You’ll Do:
Coordinate team efforts on special projects
Work with other teams such as Mechanical Service Information Team and Global Warranty Team on special projects
Single point of contact for Labor Time publication related issues.
Global Coordination – Work with all regions to share best practices and implement learnings/tools.
Process Development and Execution
Creating and communication metrics
Additional Description
Your Skills & Abilities (Required Qualifications):
Strong automotive technical knowledge
Minimum of 5 years of proven experience
Strong understanding of Microsoft Office Products
High Initiative
Ability to analyze data. (See trends, use for decision making)
Strong organizational skills.
High level of interpersonal and communication skills
Ability to work collaboratively or independently in a production-based environment with alignment to delivery schedule timing.
What Will Give You A Competitive Edge (Preferred Qualifications):
Two-year associate degree in automotive field or combination of equivalent training and relevant automotive experience
Experience working in an independent or dealership service department.
Hands on experience with a vehicle
Understanding of Flat-Rate and Labor Times
Data Analytic Experience
Project Management Experience
Experience communicating with global teams.
GM DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE. DO NOT APPLY FOR THIS ROLE IF YOU WILL NEED GM IMMIGRATION SPONSORSHIP (e.g., H-1B, TN, STEM OPT, etc.) NOW OR IN THE FUTURE.
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Diversity Information
General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that workforce diversity creates an environment in which our employees can thrive and develop better products for our customers. We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire
Equal Employment Opportunity Statement (U.S.)
General Motors is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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