Assistant Branch Manager

JOB PROFILE Date: 2023-08-01

Position Department, Division or Global Function

Assistant Branch Manager Retail Sales Operations

Reports to

Branch Manager

Mission/Purpose of the Job

To assist the Branch Manager in achieving branch sales and financial performance while achieving personal sales objectives. This position is expected to learn all aspects of running a retail branch for future reassignment.

Key Responsibilities/Accountabilities

• Continued sales, reduced quota with increased operational responsibilities.
• Participate in the hiring and training of new sales associates.
• Assist in the daily operations with decision making authority.
• Participates in and leads weekly sales meetings.
• Assists Branch Manager in driving sales, implementing strategies for continual branch improvement.
• Establish and maintain relationships with wholesalers, dealers, and auction companies.
• Build and maintain a good working relationship with customers, addressing customer service issues as necessary.
• Assist in controlling branch reconditioning costs and vendor relationships.
• Assist in the branch marketing and advertising efforts.
• Perform all duties of the Branch Manager in cases of absence.
• Work as a backup to sales on phone, floor, and lot days and/or closings (as needed only)

Critical Competencies

• Drive for results: Consistently achieving results, even under tough circumstances
• Drives vision and purpose: Painting a compelling picture of the vision and strategy that motivates others to action
• Collaborates: Building partnerships and working collaboratively with others to meet shared objectives
• Continuous Learning: Taking initiative and learning and implementing new concepts, technologies and or methods.
• Plans and aligns: Planning and prioritizing work to meet commitments aligned with organizational goals.
• Communicates Effectively: Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences
• Customer Focus: Building strong customer relationships and delivering customer-centric solutions
• Initiative: Taking action in the absence of specific instructions or in the absence of a specific requirements, taking reasonable risk to achieve results and preserving when challenged.
• Negotiation Skills: Influencing others to get their agreement on terms for the purchase or exchange of goods and services.
• PERSONAL PROFILE

Essential Educational and/or Training Qualifications and Certificates

• Bachelor’s degree preferred or equivalent experience
• 1-3 years in Sales Lead role or equivalent experience

Preferred Experience and Knowledge

• Proven experience in sales and customer service.
• Proficient in all Microsoft Office applications.
• The ability to work in a fast-paced environment.
• Excellent problem-solving skills.
• Strong management and leadership skills.
• Effective communication skills.
• Exceptional customer service skills.

Other Requirements

• Some travel may be required
• Relocation preferred

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Supplemental pay types:

• Bonus opportunities
• Commission pay

Work Location: In person