Address
Form of workTHIS ANNOUNCEMENT WILL REMAIN OPEN UNTIL
5:00 PM ON FRIDAY DECEMBER 22, 2023
The Department of Labor and Employment keeps Colorado strong and competitive. We connect workers with great jobs and assist those who have been injured on the job. We help people who are unemployed through no fault of their own by providing temporary wage replacement and we ensure fair labor practices. We provide an up-to-date and accurate picture of the economy that helps in decision making. And we protect the workplace - and Colorado communities - with a variety of consumer protection and safety programs. This is a values-driven organization, committed to accountability, agility, collaboration, and respect.
We believe in outstanding customer service, an inclusive culture, continued process improvement and in our role as a trusted and strategic partner. Recognizing that knowledgeable employees drive our success, we are seeking dedicated individuals who exhibit our shared values and our passion for quality and excellence in all we do.
In addition to rewarding and meaningful work, we offer excellent benefits:
Strong, secure, yet flexible retirement benefits including a PERA Defined Benefit Plan or PERA Defined Contribution Plan plus 401(k) and 457 plans
Medical and dental health plans
Employer supplemented Health Savings Account
Paid life insurance
Short- and long-term disability coverage
11 paid holidays per year plus vacation and sick leave
BenefitHub state employee discount program
MotivateMe employee wellness program
Excellent work-life programs, such as flexible schedules, training and more
Access to participate in employer-supported employee affinity spaces
RTD Eco-Pass Commuter Program
Some positions may qualify for the Public Service Loan Forgiveness Program. For more information go to https://dhr.colorado.gov/dhr-resources/student-loan-forgiveness-programs
Our agency website: Colorado Department of Labor and Employment
CDLE has implemented a pilot program on March 1st, 2022 which will award Disability Hiring Preference Points similar to the Veterans' Preference Points program. During your application process you will be asked if you would like to be considered for either of these programs for additional points in the hiring process. To learn more about Disability Hiring Preference and what will be required to participate, please visit our
website: https://sites.google.com/state.co.us/disability-hiring-preference/home
PLEASE NOTE: With the beginning of this program, CDLE will no longer accept attachments of any kind with applications. Please be as thorough as possible in documenting your education and work history in the application system. Attachments will not be accepted or considered during any phase of the hiring process including minimum qualification screening, comparative analysis, or interviews.
Pay for position:
$23.27 - $32.41 Hourly
$1,861.38 - $2,592.92 Biweekly
$4,033.00 - $5,618.00 Monthly
$48,396.00 - $67,416.00 Annually
This position will assist Unemployment Insurance claimants that are selected to participate in the RESEA program with scheduling appointments, updating the Colorado's labor market exchange database, identifying career goals and developing individualized reemployment plans, and providing meaningful referrals to services and community partners that will address reemployment barriers. Complete reengagement appointments with claimants who fail to participate timely.
This position will review Unemployment Insurance eligibility with claimants who are selected to complete the RESEA program. This position will review the claimants previous work search history to identify possible eligibility issues and determine if the claimant is able and available to seek and accept suitable employment. Report any potential UI eligibility issue to RESEA adjudication for review.SAVE THE DATE:
12-29-23 through 1-5-24
After minimum qualification screening, there will be an online exam covering Microsoft Office Suite, Google Workspace, and other basic support competencies.
This permanent part-time position will be expected to work 40 hours per week and is eligible for benefits. The normal working hours for this position are 8:00 am to 5:00 pm, Monday through Friday.The hours can and may fluctuate depending on workload and budget. Typically these positions will have a heavier workload from October through March and a lighter workload from April to September. Additionally, the budget for Unemployment Insurance is variable based on economic conditions. Fluctuations in workload and budget may require reduced work hours.
MINIMUM QUALIFICATIONS:Substitutions:
Additional appropriate experience will substitute for the degree requirement on a year-for-year basis.
Additional appropriate education will substitute for the required experience on a year-for-year basis.
Education and Experience:
Bachelor's degree from an accredited institution in any field of study related to the work assignment.
Six (6) months of professional experience in an occupational field related to the work assigned in any combination of the following: customer service, customer support, data entry.
Preferred Qualifications:
Experience with client intake and assessments.
Trauma informed approach.
Knowledge of Workforce Center Services and Connecting Colorado.
Knowledge of unemployment insurance able and available/work search eligibility requirements.
Bilingual in Spanish.
- Excellent verbal / written communication and organizational skills.
- Advanced knowledge of Unemployment Insurance benefits as related to this position.
- Strong analytical, problem-solving, and decision-making skills.
- Excellent customer service, conflict resolution and interpersonal skills.
- Proficiency with PC Software, such as Google and Microsoft Office products.
- Excellent organizational and multitasking skills.
- Data Entry experience.
- Must be able to work remotely or in the office.
SAVE THE DATE:
12-29-23 through 1-5-24
After minimum qualification screening, there will be an online exam covering Microsoft Office Suite, Google Workspace, and other basic support competencies.
Conditions of Employment:
Must be a Colorado resident at time of application.
You must pass a thorough background check prior to employment.
APPEAL RIGHTS:
If you receive notice that you have been eliminated from consideration for this position, you may file an appeal with the State Personnel Board or request a review by the State Personnel Director.
An appeal or review must be submitted on the official appeal form, signed by you or your representative. This form must be delivered to the State Personnel Board by email (dpa_state.personnelboard@state.co.us), postmarked in US Mail or hand delivered (1525 Sherman Street, 4th Floor, Denver CO 80203), or faxed (303.866.5038) within ten (10) calendar days from your receipt of notice or acknowledgement of the department's action.
For more information about the appeals process, the official appeal form, and how to deliver it to the State Personnel Board; go to spb.colorado.gov; contact the State Personnel Board for assistance at (303) 866-3300; or refer to 4 Colorado Code of Regulations (CCR) 801-1, State Personnel Board Rules and Personnel Director's Administrative Procedures, Chapter 8, Resolution of Appeals and Disputes, at spb.colorado.gov under Rules.
For questions regarding this recruitment, please contact: jennie.murphy@state.co.us
Minimum Qualification Screening
A Human Resources Analyst will only review the work experience/job duties sections of the online job application to determine whether you meet the minimum qualifications for the position for which you are applying. Cover letters and resumes WILL NOT be accepted in lieu of the official State of Colorado online application, CDLE does not accept attachments of any kind during the application process. Part-time work experience will be prorated.
Applicants must meet the minimum qualifications to continue in the selection process for this position. Work experience and qualifications must be specifically documented on your online application. Do not use "see resume" or "see attached" statements on your application. CDLE does not accept attachments of any kind during the application process.
Comparative Analysis Process- Written Exam
SAVE THE DATE:
12-29-23 through 1-5-24
After minimum qualification screening, there will be an online exam covering Microsoft Office Suite, Google Workspace, and other basic support competencies.
Comparative Analysis Process - Structured Application Review
After minimum qualification screening, the comparative analysis process for this position will involve a review and rating of all the information you submit with your application materials. Therefore, it is extremely important to document in the work experience/job duties portion of your online application the extent to which you possess the education, experience, minimum qualifications, and preferred qualifications as outlined in the job announcement. It is also important to thoroughly answer all supplemental questions (if listed) as your answers to these questions will be evaluated during this phase.
Supplemental Questions
Answer the supplemental questions on the application completely and thoughtfully. Your answers may be rated based on your writing ability (spelling, grammar, and clarity of your writing) as well as the content of your answer.
THIS ANNOUNCEMENT MAY BE USED TO FILL MULTIPLE VACANCIES
The State of Colorado believes that equity, diversity, and inclusion drive our success, and we encourage candidates from all identities, backgrounds, and abilities to apply. The State of Colorado is an equal opportunity employer committed to building inclusive, innovative work environments with employees who reflect our communities and enthusiastically serve them. Therefore, in all aspects of the employment process, we provide employment opportunities to all qualified applicants without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity or expression, pregnancy, medical condition related to pregnancy, creed, ancestry, national origin, marital status, genetic information, or military status (with preference given to military veterans), or any other protected status in accordance with applicable law.
The Colorado Department of Labor and Employment is committed to the full inclusion of all qualified individuals. As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment, including completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or to perform essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to our ADAAA Coordinator, Sean Montoya, at sean.montoya@state.co.us. Auxiliary aids and services are available upon request to individuals with disabilities. For all other inquiries about this recruitment effort, please call 303-318-8200. Employment Type: Full Time
