Lab Technician - Second Shift

Who We Are:
From Georgia. For Georgia.Since 1914 Yancey Bros. Co. has proudly served as the authorized Caterpillar equipment dealer for Georgia, providing our customers with the highest quality sales, parts, and service. From Caterpillar heavy and compact construction equipment to on-highway trucks, we remain committed to learning more about our customers, offering equipment and support to keep up with their changing needs. This all starts with our greatest asset...our employees.
What You Will Be Doing:
As the Lab Technician, you will be responsible for the samples as they come into the lab. You will be required to input information from the sample forms into our database, prepare and process samples, and distribute sample reports. The Lab Technician is responsible for the daily cleanliness of the lab and monitoring supplies. Finally, the Lab Technician will provide customer service to our customers and fellow employees regarding the status of samples collected.
Primary Responsibilities:

• Enter information from sample bottle labels into a computer program designed to track sample results.
• Maintain and update customer information, machine information, and sample result files.
• Contacting customers with incomplete sample information for resolution.
• Providing training in CAT Inspect.
• Creating machine QR codes.
• Auditing forecasted vs. received samples for machines on Customer Value Agreements.
• Maintain a library of interpretative information and trend data.
• Analyze samples by processing them using sophisticated analytical equipment. Equipment includes but is not limited to FT-IR machines, ICP Spectrometers, Particle Counters, Viscometers, hot plates, and microscopes.
• Communicate results that indicate possible problems requiring urgent action to customers, service personnel, and sales representatives.
• Receive customer phone calls and answer questions concerning sample results.

Additional Responsibilities:

• Maintain lab appearance and organization.
• Additional duties as assigned by manager.

Who We Are Looking For:
To be successful in this position, you should have strong attention to detail, follow documented procedures, and a desire to learn. You should possess a strong sense of urgency and a desire to provide superior customer service. The ability to take direction and work in a team environment is essential to this position as well.
Education/Experience:

• High school diploma or equivalent preferred

Required Qualifications/Skills:

• Excellent computer skills
• Good communication skills
• Use of Microsoft Office Applications

Preferred Qualifications/Skills:

• Basic understanding of equipment components
• Prior experience working in a lab setting and/or familiar with lab equipment

Values:
At Yancey Bros. Co, we are always looking to add people to our team who share our core values:

• Safety: We value the lives and health of our team and customers above all else.
• Integrity: We are ethical and trustworthy, demonstrate respect for others, and communicate truthfully and promptly.
• Teamwork: We work as one across our organization for the benefit of our customers.
• Excellence: We strive to be the best, continuously improving our customers' experience and the solutions we provide.
• Sense of Urgency: We respond quickly to customer needs and hold ourselves accountable for results.

Ideal candidates will demonstrate the following values:

• Acting in a safe manner
• Exhibiting honesty and integrity
• Acting in a fair and ethical manner
• Team mentality
• Delivering quality results
• Embraces change/improvement
• Exhibiting superior customer service skills
• Exhibiting pride and ownership
• Working with a sense of urgency
• Exhibiting a winning attitude

What We Offer:
Yancey Bros. Co. offers a complete benefits package that includes aggressive compensation levels, full medical, vision, and dental coverage, employee wellness programs, paid vacations, and more.
Competitive Pay Structure

• Competitive Compensation
• Individual Bonus Opportunities Available
• 401k Plan Strong Company Match
• Employee Profit Sharing
• Financial Wellness Coaching

Employee Wellness Program

• Medical, Vision, Dental Insurance
• Prescription Drug Coverage
• Flexible Spending Accounts
• Short & Long Term Disability
• Group Life Insurance

Personal Time Off

• Paid Holidays
• Paid Sick Leave

Career Development

• Tuition Reimbursement
• Ongoing Training
• Advancement Opportunities

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)