Junior Service Desk Specialist (Local To Nc)

Position: Junior Service Support Specialist

Location: Raleigh, NC

Contract

NCDIT-Transportation WebSystems seeks a Web Support Analyst to help create and edit SharePoint on-premise and cloud sites. Responsibilities will include working with clients and staff to manage SharePoint site permissions, user access groups, forms, lists, and data libraries and provide end-user support and training. The candidate should have proven and demonstrated experience in professional writing, creating, and editing SharePoint web pages and parts and professional customer user skills.

Skill

· Experience in the use of data driven tools such as SharePoint, Excel, Visio, and/or the Microsoft 365 suite

· Demonstrated experience handling multiple projects/priorities simultaneously with tight deadlines

· Demonstrated experience in professional writing

· Professional customer user skills

Job Types: Full-time, Contract

Pay: $28.00 - $30.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 2 years
• 3 years
• 4 years
• 5 years

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Work Location: Remote