Junior Billing Specialist - Phoenix, Az Office

Who We Are Looking For
As a WebPT Junior Billing Specialist you'll be responsible for successfully filing, collecting, and resubmitting claims via electronic claim submission. At WebPT, we like to hire the most talented people for our teams, and then give them the freedom to do their jobs. Here, we work hard, but we have lots of fun doing it.
What You'll Be Doing As A Part of Our Team

• Receive and transfer incoming calls to appropriate parties.
• Review, prepare, and submit electronic claims.
• Mail organization including sorting, delivering, and stamping.
• Print and deliver daily HCFA forms.
• Process monthly statements including printing, folding, stamping, and delivering to the post office for bulk mail.
• Diagnose and resolve issues associated with escalated or problematic accounts.
• Identify and resolve exclusion trends, and follow up and resubmit claims when necessary.
• Ensure first pass acceptance (FPA) and educate the team on any issues affecting FPA metrics.
• Maintain strict confidentiality and compliance, adhering to all HIPAA regulations.
• Retrieve notes, RX's, and EOB's from clinics using electronic medical records (EMR)
• Process secondary claims by printing HCFA and attaching primary EOB and sending to insurance companies.

What You Should Have to Qualify

• Have knowledge of ICD 10 and CPT codes as well as insurance guidelines, especially Medicare and Medicaid.
• Must demonstrate flexibility and ability to multi task in a fast paced environment.
• Attention to detail, suggest areas of improvement.
• Be organized, ahead of schedule, communicative, and accountable.
• Excellent time management skills.
• Partner and foster working relationships with colleagues, members and vendors as applicable.
• Be energetic, possess integrity and a positive attitude, and have a hunger for knowledge and a passion for sharing it.
• One year of experience in medical billing or fast paced administration role.
• High School Diploma or GED.
• Be able to work 6 AM to 2:30 PM in our Phoenix office

Ideally, You Would Also Have These

• Have experience with a variety of medical billing software.
• Strong knowledge of HIPAA compliance.
• Prior working knowledge of ICD 9 (bonus points for ICD 10) and CPT codes as well as insurance guidelines, especially Medicare and Medicaid.

Culture is at our Core

• Service: Create Raving Fans
• Accountability: F Up; Own Up
• Attitude: Possess True Grit
• Personality: Be Minty
• Work Ethic: Be Rock Solid
• Community Outreach: Give Back
• Health and Wellness: Live Better
• Resource Efficiency: Do Más With Menos

About Us
Here, we work hard-but we have lots of fun doing it. We believe in equal opportunity for all, autonomy, trailblazing, and always doing right by our Members. Most importantly, though, we believe in empowering rehab therapy professionals to achieve greatness in practice. So, if you're a can-do kinda person who loves to help Members win and enjoys working from just about anywhere-then you'll fit right in. We've got big plans, but we can't achieve them without you. Join us, and let's achieve greatness.
Company Perks

• Ample Time Off for fun and rest
• Work from nearly anywhere in the US
• WFH supply budget
• Time Off to make an impact through volunteering
• Multiple Employee Resource Groups (ERGs)
• Health, Dental, Vision, 401k, HSA, any many other benefits
• Authenticity and Acceptance

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