Address
Form of work
SalaryThis position is required for assisting the Project Managers and Deployment Leads in implementation of statewide PC Refresh Projects on a 4 year rotating schedule to replace all PC computers allowing the client to efficiently support IT resources across the state.
The duties of this position are to support the PC Refresh Project Managers and Deployment Leads by installing new PCs for Agencies' PC Refresh Projects. Following the established processes and checklists to ensure the end user has all the necessary software and settings on the new PC. Backing up, protecting, and restoring data will be an essential task for this position. Updating documentation and completing e-install forms required. Will be the lead tech and point of contact onsite for large deployments. Customer service is also a crucial element for this position. This position will perform other duties as assigned.
Required Skills and Experience
· Advanced experience, and advanced knowledge of the following: PC-Desktops and Laptops, iPhone, peripherals, and client/server technology.
· Hands on experience with Windows7, Windows 10 Active Directory, and VPN.
· Understanding of Internet technologies beneficial.
· Hands on experience supporting the MicroSoft Office Suite.
· Ability to support printers, scanners, and other peripherals. Solid verbal and written communication and documentation skills are required.
· Associates or Bachelors Degree in Computer Science or equivalent experience is required.
Job Type: Contract
Pay: $22.36 - $24.00 per hour
Experience level:
- 3 years
- 4 years
Schedule:
- 8 hour shift
- On call
Experience:
- Desktop support: 3 years (Preferred)
Ability to Commute:
- Indianapolis, IN 46204 (Required)
Work Location: In person
