Address
Form of work
SalarySchedule Availability: Monday through Friday 4:00 pm to 10:00 pm
Number of Hours per Week: Up to 20 hours per week
SUMMARY:
The Information Technology (IT) Department is responsible for servicing the technology needs of every county office and department. The elected official residing over the county offices have the legal responsibility to ensure the accuracy and availability of the automated information regarding their respective offices. The IT Department serves as a central, shared support service for the officials, providing a standard, secured, cost-efficient and managed environment by a team of technology professionals.
Some county computer systems are designed to maintain highly sensitive and confidential information. A criminal history search is conducted by law enforcement investigators prior to employment and at any time deemed necessary during employment, to satisfy security requirements.
Each IT employee must be a friendly and knowledgeable customer-service oriented person that exhibits patience and skilled abilities to assist others. All employee interactions and activities must comply with policies and regulations set forth by county, state and federal guidelines and/or statutes.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
- Setup, manage, and close down Evening Committee meetings.
- Perform weekly vehicle safety checks.
- Assist computer users with routine hardware troubleshooting.
- Assist computer users with software support for the following set of standard applications: Microsoft Windows Desktop, Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft Internet Explorer
- Provide recommendations to county offices for software and hardware solutions.
- Assist computer users with software support of custom and canned applications.
- Provide hardware troubleshooting and repair for: personal computers, printers, network devices, cabling and peripherals.
- Provide training to computer users on all supported network based software applications.
- Install personal computer equipment and software as well as network related equipment and software.
- Maintain accurate inventory of all equipment for the Information Technology department.
EDUCATION and/or EXPERIENCE:
High School diploma or equivalent.
The applicant must have working knowledge of Microsoft network based computer systems.
Applicant must also have a working knowledge of Zoom, preferable Zoom webinars.
OTHER SKILLS and ABILITIES:
This position requires a significant amount of problem solving skills and customer support. It will be necessary to assist technology users through training, explanation and troubleshooting. A sound understanding of basic automation techniques and people skills is required.
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee must frequently sit and to talk or hear; use hands to finger, handle, or feel objects. Also, the employee must occasionally stand, walk, stoop, kneel, or crouch, and reach with hands and arms. Specific vision abilities required by this job include close vision and the need to view a computer screen for extended periods of time.
The employee must occasionally be required to lift up to 50 pounds.
WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate. There will be frequent travel to and from remote county offices.
