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Form of workAt AAM, the POWER is in our people. We believe that an equitable and inclusive workplace benefits everyone and that the diversity of our Associates drives creativity and innovation. Our global team of associates is made of dreamers, doers and innovators who are Bringing the Future Faster by Delivering POWER for a safer, brighter and more sustainable tomorrow.
As a member of #TeamAAM, you'll get to make a difference on day one. You'll have the opportunity to grow, embrace challenges, build your skills and bring your authentic self to work every day, all while helping to shape the future of mobility for AAM...and the world.
Job Posting Title
IT Support SpecialistJob Description Summary
Oversees the daily operations and administration of the IT server infrastructure to include analysis, installation, configuration, modification, documentation, maintenance, problem diagnosis, and repair of all server technology hardware and software.Job Description
Installs new server hardware and software according to standard operating procedures.
Actively participates in hardware and software configuration and change management processes.
Provision and support servers for the development and QA of applications created by other teams and divisions.
Maintains and understands systems, regulatory requirements, and security interdependencies of hosting systems.
Provides statistical data of systems usage, systems outages, end user requests, etc.
Participates in system disaster recovery tests, in accordance with company policy, to ensure data integrity and availability.
Contribute to and maintain security posture of the system in accordance with AAM policies.
Research and recommend innovative, and where possible, automated approaches for server and system administration tasks.
Monitor and maintain firmware levels on server and storage components across the enterprise.
Monitors systems and provide information and statistics and/or take action on system performance and capacity alerts for items such as CPU, RAM, storage, etc.
Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups.
Troubleshoots issues with server hardware and software; provides problem determination, including interfacing with other IT teams and customers to determine root cause.
Maintains a flexible schedule e which supports the critical services IT provides to our internal and external customers
Performs scheduled server maintenance activities, including server activities such as patching, replacing failed hardware, and expanding file systems (many activities occur after normal business hours)
Plan and coordinate firmware upgrades on server and SAN components with vendors.
Updates hardware, operating systems, and software as needed to provide required functionality and security
Maintain server and SAN operational, configuration, or other procedures and documentation.
Perform ongoing server and SAN performance tuning, hardware upgrades, and resource optimization as required. Configure CPU, memory, and disk partitions as required.
Required Skills and Education
Associate's degree in Information Technology/Systems or similar
2+ years previous experience within a manufacturing environment
About American Axle & Manufacturing
As a leading global Tier 1 Automotive and Mobility Supplier, AAM (NYSE: AXL) designs, engineers and manufactures Driveline and Metal Forming technologies to support electric, hybrid and internal combustion vehicles. Headquartered in Detroit with nearly 85 facilities in 18 countries, AAM is bringing the future faster for a safer and more sustainable future.We work together to support our customers on global and regional platforms with a focus on quality, operational excellence and technology leadership.
With our global footprint, we are committed to building an equitable and inclusive culture that encourages, supports and celebrates the unique voices of our diverse workforce.We are AAM. Move with us, and join #TeamAAM.
Please note that you must have your manager's permission to pursue another role with AAM.
US APPLICANTS ONLY :
AAM will not discriminate against any Associate or applicant for employment because of age, race, color, gender, religion, weight, height, marital status, sexual orientation, genetic history or information, gender identity or expression, disability, protected veteran status, national origin, or other characteristic protected by law. AAM will take affirmative action to ensure that applicants are employed, and that Associates are treated equally during employment, without regard to their age, race, color, gender, religion, weight, height, marital status, sexual orientation, genetic history or information, gender identity or expression, disability, protected veteran status, national origin, or other characteristic protected by law. For the Disabled Job Seeker: We offer reasonable accommodations for qualified disabled individuals who are applicants for employment.
Employment Type: ["OTHER"]
