Job Description
- Performs basic problem solving and assistance on various software applications and hardware systems for department users and/or the university community.
- Provide individual instruction and/or training to users on new or updated technologies. May train student employees.
- Performs routine technical assistance and maintenance duties.
- Maintains and updates record keeping system; may document projects and maintain user instructions.
- Assists with tracking inventory levels of equipment and materials; performs data entry and maintenance of records such as, but not limited to, project documents, user instructions, general reports and/or systems errors.
- May input billing information into a record keeping system.
- Performs routine technological systems support, maintenance, and testing for proper upkeep of systems; troubleshoots and resolves general system hardware, software, and network failures and conflicts.
- Assists with the review, evaluation and recommendation of solutions relating to hardware and software acquisitions and/or network updates.
- Assists with research and development initiatives and in the implementation of new technologies.
- Assists with the implementation of technology projects with moderate scope and impact.
- Assists with the installation, configuration and maintenance of computers, workstations and/or other related equipment and devices.
- Maintains currency of knowledge with respect to technology, equipment, applicable laws, regulations, standards and/or systems.
- Performs miscellaneous job-related duties as assigned.
GTN is the leader in technical staffing leveraging innovation to drive next-generation recruiting to Fortune 2000 companies.
What We Do
We provide Scalable Technical Staffing solutions encompassing SOW, staff augmentation, and direct hire placement for Fortune 2000 companies, with niche service offerings in Cyber Security, Digital, Field Services, and Professional Services. Our recruiting teams are specialized, certified, and have endured rigorous technical boot camps and ongoing required educational courses and meetups.
What Proof We Have
We have experience in scalable IT Staffing since the year 2000. Our IT experts have helped Fortune 2000 corporations embrace the cybersecurity and digital space, with many of our experts remaining on contract with clients for 8+ years. Our staffing experts have been engaged to speak at cybersecurity conferences, and our teams are certified and specialize in divisions focused around cyber, digital, field, and professional services.
Why People Want It
Our values encompass Innovation, Integrity, Strategy, and Speed. Every member of our team is certified and specialized. We are committed to leveraging high tech to deliver high-touch service.