Address
Form of workTop Skills' Details:
- 1+ years of professional experience in Service Desk/Help Desk executing tier I level issues.
- Experience supporting a Windows OS environment and O365
- Experience doing both remote trouble shooting (remoting into a computer for a non-local employee) and hands-on, onsite support
- Strong customer experience, ability to work through tickets without being a quick escalation point. Critical thinking skills.
Top Skills Details:
Help desk support, Service desk, windows, active directory, remote troubleshooting, Troubleshooting, Customer service, Windows 10, Phone support, ServiceNow, Office 365. Nice to haves: Microsoft Intune, ServiceNow, Mac experience
Experience Level:
1+ Years of remote technical troubleshooting experience in an enterprise level job environment.
About TEKsystems:We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
