It Program Manager

Overview

Tanaq Support Services (TSS) delivers professional, scientific, and technical services and information technology (IT) solutions to federal agencies in health, agriculture, technology, and other government services. TSS is a subsidiary of the St. George Tanaq Corporation (SGT), an Alaskan Native Corporation (ANC) committed to serving Federal customers while also giving back to the Tanaq native community and shareholders. SGT is privately owned by Alaska Natives, and stock is not publicly traded.

About the Role

We are seeking an IT Program Managerto support our work with our Federal Government customers. This will include leading programs focused on Project Management and Information Technology. The ideal candidate will help develop and manage a team of information technology consultants to achieve program delivery and financial success.

This is a fully remote position that can be based in the Washington, DC area or anywhere in the U.S. Some travel (up to 10% of time) may be required.

Responsibilities

• Direct and drive all stages of the Service Delivery lifecycle including Service Strategy, Design, Development.
• Establish a team of high-performing public health information technology consultants and subject matter experts consistent with customer requirements.
• Build and mature effective customer relationships for purposes of improving the quality and continuity of our services.
• Evaluate all task order deliverables to ensure delivery excellence and achieve consistently high customer satisfaction.
• Manage individual contributors and task order leads, maintaining low turnover in accordance with assigned targets.
• Provide career guidance to project managers, technical leads, direct reports to include counseling team members on career growth.
• Contribute to business development efforts and proposal content (writing) and review based on areas of expertise and unique customer-oriented knowledge.
• Assist the Government in synchronizing requirements throughout the lifecycle of the project within cost, schedule and performance, identifying any issues in project meetings.
• Attend customer meetings and may serve as primary client liaison.
• Interact with vendors, other agencies, and other client staff on behalf of the client.
• Coordinate development of deliverables and products.

Required Experience and Skills

• 4 – 6 years of experience successfully leading large IT projects and/or programs with Federal Government customers.
• Results-driven with ability to self-manage, take direction, and proactively run with tasking.
• Strong program management foundation, including software development life cycle management for systems integration and/or implementation and will have participated in large-scale system integration or release management efforts, using agile methodology for development and deployment processes.
• Demonstrated Federal Government domain knowledge and understanding of the technical platforms, information security, and working environment, including PII, PHI, etc., and the ATO process.
• Demonstrated financial/budget management experience.
• Track record of problem-solving collaboration with an extensive network of Federal Government customers at the executive and senior management level.
• Excellent organizational skills and ability to manage competing priorities in a fast-paced work environment, with time management and an attention to detail.
• Demonstrated experience providing direction for operations and ensuring compliance with all management policies, plans and procedures.
• Background in Management Consulting, helping clients solve specific challenges or roadmap strategies to obtain mission objectives.
• Excellent customer-facing skills, outstanding written and verbal communication, and the ability to build consensus and drive solutions across multiple systems in a multi-vendor environment.
• Excellent writing, speaking and interpersonal skills, with demonstrated client-facing role.
• Excellent leadership, people management, and teamwork skills.
• Experience managing and coordinating the work of Agile Teams.

Education and Training

• Bachelor’s degree plus a minimum of 10 years of experience in Federal Government contracting or equivalent.

Physical Requirements

• Prolonged periods of sitting at a desk and working on a computer. May need to lift up to 25 pounds as needed.

Who We Are

Tanaq Support Services strives to deeply understand and analyze our clients’ vision, needs, and requirements so we may provide alternative solutions, empowering them to choose the best resolution. We aim to achieve excellence by delivering on our commitments to our clients, employees, and partners.

TSS is an Equal Opportunity and Affirmative Action Employer and participates in E-Verify. All employment decisions are based on merit, qualifications, and abilities. We welcome and encourage diversity in our workforce. Our policies provide equal employment opportunity to all employees and qualified applicants without regard to race, color, religion, national origin, sex, age, disability, pregnancy, sexual orientation, gender identity, transgender status, genetic information, protected veteran status, or any other protected characteristic under federal, state, or local laws. For more information, visit Know Your Rights and Pay Transparency Statement.

If you are an individual with a disability and need assistance completing any part of the application process, please email accommodation@tanaq.com to request a reasonable accommodation. This email is for accommodation requests only and cannot be used to inquire about the status of applications.