It Manager

Proper Hospitality is seeking an IT Manager at Montauk Yacht Club, a 107-room luxury property set to debut within The Collective. We offer competitive wages, flexible scheduling, growth opportunities, discounts across our entire portfolio, a comprehensive benefits offering including health and wellness perks, and a fun, exciting environment within the iconic Hamptons in New York!

Spanning 35 acres on Montauk’s Star Island, Montauk Yacht Club offers waterfront views, a private beach, three pools, multiple dining options and over 200 wet slips that can accommodate boats from small day cruisers to 300-foot superyachts. Holding eight decades of East End history as an elite social club and thoughtfully reborn for the modern traveler, guests can expect classic East Coast architecture, well-appointed interiors and detail-driven amenities.

As the IT Manager, you will play a pivotal role in managing and maintaining our hotel's IT systems and infrastructure. You will be responsible for ensuring that our guests and staff have reliable access to technology resources and that our hotel's digital presence remains cutting-edge. This position requires a high level of technical expertise, leadership and the ability to collaborate effectively with various departments.

Responsibilities

• Ensure all technologies are proactively maintained and work reliably 24/7
• Assist in managing day-to-day operations of IT infrastructure
• Support and monitor existing infrastructure in conjunction with outsourced IT provider
• Work with the MSP to deliver high quality IT support to stakeholders across all businesses
• Liaise with external suppliers and support agencies for the ongoing support and maintenance of hardware and software
• Ensure that all work and changes are performed in such a way as to minimize disruption to existing business use
• Assist in designing and documenting internal changes
• Ensure that technology is used, managed and supported in accordance with company standards, policies and procedures
• Ensure back-up and disaster recovery processes are in place and managed accordingly
• Some responsibilities will be conducted during normal office hours with some out of hours’ work (including Bank Holidays) required to resolve urgent support calls or perform planned maintenance

Skills/Knowledge Required

• Post-secondary diploma, degree or prior hospitality experience a plus
• Working knowledge of information systems operations including Windows networking and server infrastructure, Hyper-V virtualization, Aruba network switching, Windows and Mac OS, wireless network management
• Excellent verbal and written communication
• Flexible and willing to meet the demands of a 24-hr operation
• Technical certifications preferred
• Administrative-level knowledge of Microsoft Office 365
• Manage requests for new users system access, hardware and business software
• Assist all property departments in all computing matters
• Assists guests with computing and in-room technology matters
• Takes on additional tasks as directed from corporate IT

Education: Bachelor’s Degree preferred
Experience: At least 1 year of hospitality experience, and 3 years of previous experience in a similar position preferred
Licenses or Certificates: Hyper-V virtualization, Aruba network switching, Windows and Mac OS

Company Overview
Proper Hospitality is made up of a diverse group of passionate individuals who share a common love for hotels and the art of hospitality. Our philosophy is simple: There is a right way to do things and anything less just isn’t proper. We are seeking out the “best of the best” from inside and outside of the industry to work alongside us as we grow a new kind of lifestyle Hospitality Company inspired by a centuries-old tradition. The work is challenging and fast-paced, but rewarding above all.

We provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, or any other federal/state protected category.

Proper Hospitality will consider qualified applicants with criminal histories in a manner consistent with local Fair Chance Hiring Ordinances.