Address
Form of work*Are you interested in gaining an opportunity with an organization
that could prosper your IT career from a small amount of experience to wherever
your IT career goals align? This opportunity would allow someone to transfer an
internship or an IT degree or CompTIA A+ Certification into a lifelong career in IT. This opportunity is
also suitable for any level of an IT support individual*
One of TEKsystems clients is looking for multiple qualified
candidates to support their IT department's Desktop Support team.
This is a great opportunity for someone to get their foot in the door with a
local enterprise company. This is also a great opportunity for someone to grow
their skills within IT Support and have the opportunity to advance their
careers within IT. They are currently looking for individuals who are looking
to grow within their company.
This will be a first shift opportunity on a Contract to
Hire basis. Pay will be negotiable based on experience.
Job Description #1:
Our Client has seen significant growth and is looking to expand its talent base. Currently they are looking for talent that could support their client onsite in Hillsboro, Oregon. They are looking for two individuals to work on-site to do laptop / PC configurations and break-fix / troubleshooting.
This role will be for an CompTIA A+ certified PC Tech to work within the configuration center. Daily responsibilities will be, but not limited to, the following:
Unboxing new PC's and other devices. Performing the configuration and imaging process of all pc's received within the warehouse, provide asset tracking of all pc's, laptops, servers, VOIP phones and printers for deployment. Documentation and processing of all customers orders and specific configuration needs, process shipping and receiving for all equipment coming in and maintain high levels of customer specified SLA's.
Candidate must have strong technical skills in imaging and break fix for devices. Our Client is looking for someone to take high ownership of this area of business and improve its efficiencies.
In addition to owning the lifecycle process of the configuration center this person will be responsible for IT office management 10% of the time. Other skills that would help make someone successful in this role are: Ability to run reports within excel, experience with shipping and receiving for IT equipment, tracking inventory, Inventory control, strong experience with desktop technology.
Job Description #2:
The Break Fix IT Technician is responsible for the provisioning and medium complexity configuration of various IT devices (PCs, tablets, printers, etc.) by following written work instructions and quality control documents in support of ongoing or new customer business.
Key Tasks and Responsibilities: Follow specific written work instructions to provision, configure, and repair IT devices and otherwise prepare the device for deployment based on customer requirements.
• Complex kitting of equipment based on customer requirements.
• Unbox, re-box and process equipment for shipping.
• Clean, test, and inspect IT devices.
• Work with immediate Supervisor or Lead to resolve high complexity technical issues encountered during IT device processing.
• Will be expected to resolve low to medium complexity technical issues encountered during device provisioning and configuration.
• Participate in internal departmental and project meetings.
• Offer suggestions on improving processes and efficiencies.
• Other duties as assigned.
Key Outcomes of the Position:
• The Break Fix IT Technician will consistently follow documented processes to maintain a high degree of quality in work product and customer satisfaction. All daily work must be completed in a timely and cost-efficient manner.
Top Skills Preferred :
CompTIA A+, Imaging, PC, desktop, configuration, install, hardware, drivers
Additional Skills & Qualifications:
This role will require someone coming in to be able to learn quickly within the Break/Fix team. Communication ability with this role is important. Team focused individual is a must.
*Please apply if you're interested in hearing more about the
opportunity and if you feel you're capable of completing any of these job
duties*
*We are looking to set up interviews as early as this week*
*Medical, Dental, and Vision Benefits Offered from Day One*
* If you are interested in hearing more about this opportunity, please send your updated resume and contact information to me at: zkanouse@ teksystems.com (no space in email address) *
About TEKsystems:We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
