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Form of workJob Description
The Sunriver Owners Association (SROA) is expanding its talented IT team. We're looking for an energetic, tech-minded, customer-service-oriented individual to provide technical support to end-users, troubleshoot hardware and software issues, and assist in maintaining the overall functionality of the organization's IT infrastructure.
If you think you you have what it takes to become SROA's IT Desktop Support Technician, take a look below and let us know!
What Will You Do?
- Provide hardware/software support services to onsite client including break/fix
- Implement virus detection and eradication procedures
- Diagnose end-user system failures and implement repair solutions
- Diagnose printer and other peripheral devise failures and implement repair solutions
- Troubleshoot network devices in order to ensure connectivity from the PC to the Network
- Asset Management and Deployment.
Qualifications
- Education: Associate degree or 2 years of relevant experience
- Technical Skills: Basic understanding of computer hardware, operating systems, and common software applications. Familiarity with networking concepts is a plus.
- Communication Skills: Strong verbal and written communication skills. Ability to convey technical information to non-technical users.
- Problem-Solving: Strong problem-solving skills and the ability to think critically.
- Customer Service: Excellent customer service skills and a positive attitude.
- Team Player: Ability to work effectively in a collaborative team environment.
- Adaptability: Willingness to learn and adapt to new technologies and challenges
What Do You Need to Succeed?
- 1+ years corporate desk side support experience with strong emphasis supporting Windows and Mac OS
- Experience troubleshooting and replacing hardware on PCs
- Experience using Active Directory
- Experience supporting Microsoft Office, including Microsoft 365
- Knowledge of computer hardware components and troubleshooting techniques
- Ability to analyze technical problems and find effective solutions
The Good Stuff
Starting Wage: $23-$24.05 per hour depending on experience. Full benefits package including employer paid medical/vision/dental insurance, generous paid leave, 401k with employer match and profit share, longevity bonus, and access to recreation amenities for you and your family (pools, disc golf, discounted golf, tennis & pickleball courts).
Other Details
Oregon Driver's License, pre-employment drug screening, and background check required. EOE.
Need More Information?
Contact SROA's IT Director, Rebecca Maloney, at 541-593-2411.
