It Business Analyst 1

Already a Kwik Trip Coworker? Follow this link to apply: myapps.kwiktrip.com
Location: Department 671
Shift: Daytime
Experience: 5+ year
Minimum Starting Pay: $2,197.78

Kwik Trip, Inc.’s Information Technology Department is seeking a full-time IT Business Analyst to join our Team of I/T based Business Analysts.

Role:

• Responsibilities include working with Kwik Trip’s Marketing Department.
• Collaborate with the Marketing Department and IT Department to ensure alignment with the business’ technology and strategies.
• Work with the Marketing Department to identify their needs for new technology and business initiatives and design and propose appropriate solutions and strategies related but not limited to Loyalty, Salesforce, and web applications.
• Gather input from department leaders and leading industry experts to determine necessary changes and enhancements
• Utilize JIRA, Service Now and Scrum methodologies to help with defining, planning and prioritization of work
• Design and develop innovative solutions with technical staff
• Translate complex technical information into practical information for business stakeholders
• Perform technical functions and resolve issues with technical and business staff, external vendors, and other project stakeholders
• Assist business and IT staff with the creation and maintenance of documentation relating to business processes
• Determine if existing processes can be enhanced with new technology or improved processes

Qualifications: Associate’s degree or equivalent degree from a two year college, as well as five or more years’ experience as a IT Systems Analyst, Information Systems Analyst, and/or experience with business process reviews.

Candidates should possess the following:

• Experience or knowledge of Salesforce and other Marketing/Loyalty applications
• Outstanding organization skills, including ability to handle multiple assignments or projects concurrently
• Experience with or understanding of standardized database design and administrative tasks (DB2 or SQL Server)
• Knowledge of Agile project management and ITIL methodology
• Knowledge of ServiceNow and JIRA
• Experience with Android and iOS native applications is a plus
• Experience with SQL, XML, and HTML is a plus
• Experience with standardized reporting tools (MicroStrategy, PowerBI, Marketing Cloud Intelligence)
• Previous experience working with executive management, employing the ability to communicate technical concepts to a non-technical audience
• Experience or knowledge of current security best practices and procedures

Successful candidates should demonstrate:

• Proficiency with Microsoft Office software for word processing, spreadsheets, visualizations, and project planning
• Excellent written, verbal, and interpersonal communication skills
• Strong analytical and problem-solving skills
• Strong leadership to effectively influence change
• High attention to detail, accuracy, and follow-through
• Ability to educate individuals on new systems as well as changing software features and functionalities
• Ability to develop approaches to solving problems in new business situations and technical environments
• Ability to establish and maintain effective working relationships with department directors, managers, co-workers, and external vendors
• Ability to ask appropriate questions, interpret co-worker requests, and develop detailed functional design specifications

Work Schedule: Monday through Friday, daytime hours, or as needed to perform duties.

Kwik Trip, Inc. is a family-owned, Midwest company, in operation since 1965. We are dedicated to serving our guests and coworkers while treating everyone like family. Along with our award-winning culture, we are proud to be an Equal Opportunity Employer. Learn more about Kwik Trip and our culture.