Address
Form of workSalary : $63,485.76 Annually
Location : Albany, GA
Job Type: Full-Time
Job Number: 22-01-001
Department: Technology and Communications
Opening Date: 01/04/2022
Closing Date: Continuous
The Position
The position of Sr. System Administrator (or SysAdmin), requires the person to be responsible for the upkeep, configuration and reliable operation of computer peripherals, systems and servers within a multi-user, multi-platform computers and network environment that support both digital voice and data. The duties are not limited to but includes ensuring that the uptime, performance, resources and security of the servers and computers adheres to and confirms current industry standards through the use of proactive process, procedures and tools for managing, installing and upgrading of computer components and software. The IT Administrator, Senior reports to the Operations Manager.
Duties
The following duties are normal for this position. These are not to be construed as exclusive or all-inclusive. Other duties may be required and assigned.
Performs network address assignment.
Assigns routing protocols and routing table configuration.
Assigns configuration of authentication and authorization of directory services.
Maintains network facilities in individual machines, such as drivers and settings of personal computers as well as printers.
Maintains network servers such as file servers, VPN gateways and intrusion detection systems.
Administers servers, desktop computers, printers, routers, switches, firewalls, phones, personal digital assistants, smartphones, software deployment, security updates and patches.
Maintains and manages virtual systems to ensure optimum operational efficiency, business continuity of the enterprise applications and user access through the use of industry standard and best practice for backups, planning and monitoring; support LANs, WANs, network segments, Internet and intranet systems.
Maintains system efficiency.
Ensures design of system allows all components to work properly together.
Troubleshoots problems reported by users.
Makes recommendations for future upgrades.
Maintains network and system security.
Analyzes and isolates issues.
Monitors networks to ensure security and availability to specific users.
Evaluates and modifies system's performance.
Identifies user needs.
Maintains integrity of the network, server deployment and security.
Ensures network connectivity throughout a company's LAN/WAN infrastructure is on par with technical considerations.
Designs, installs and configures internal and customer facing servers, network devices and firewalls.
Proactively manages and maintains server, network and firewall systems.
Administers and supports core Microsoft, Cisco, Citrix and VMware technologies.
Develops and implements project plans, risk assessments and contingency plans.
Designs and implements monitoring, configuration management and reporting functions that will make a hands-off environment.
Defines and documents best practices and support procedures.
Provides after-hours support for Infrastructure related emergencies as well occasional weekend maintenance.
Maintains inventory and asset configuration documentation.
Assists with hardware, firewall, telecom and software vendor evaluation, recommendation and negotiations.
Mentors/cross trains team members on existing and new technologies.
Carries out special tasks at Management's direction.
Interacts with customers and staff at the technical level, as required.
Assists the Service Desk by participating in a rotation working from the Service Desk as required.
Provides assistance or backup coverage to assigned employees or other departments as needed.
Performs all other related duties as assigned.
Supervisory Responsibilities
This job has no supervisory responsibilities.
Minimum Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience
Associates degree in Information and Systems Technology, Computer Science or closely related field required; additionally possess and maintain certificate concurrency for A+, Network+, Security+ or CCNA and MCSE; and have at least 2 years' experience holding similar positions with performing similar duties and responsibilities; or any equivalent combination of education, training and experience which provides the requisite knowledge, skills and abilities for this job.
Certificates, Licenses, Registrations
Must possess and maintain a valid Georgia driver's license.
Core Competencies & ADA Compliance
To perform the job successfully, an individual should demonstrate the following competencies:
Use of Technology - Demonstrates required skills; adapts to new technologies; troubleshoots technological problems; uses technology to increase productivity; keeps technical skills up to date.
Job Knowledge - Competent in required job skills and knowledge; exhibits ability to learn and apply new skills; keeps abreast of current developments; requires minimal supervision; displays understanding of how job relates to others; uses resources effectively.
Continuous Learning - Assesses own strengths and weaknesses; seeks feedback to improve performance; pursues training and development opportunities; strives to continuously build knowledge and skills; shares expertise with others.
Analytical - Synthesizes complex or diverse information; collects and researches data; uses intuition and experience to complement data; designs work flows and procedures.
Design - Generates creative solutions; translates concepts and information into images; uses feedback to modify designs; applies design principles; demonstrates attention to detail.
Problem Solving - Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem solving situations; uses reason even when dealing with emotional topics.
Project Management - Develops project plans; coordinates projects; communicates changes and progress; completes projects on time and budget; manages project team activities.
Managing Customer Focus - Promotes customer focus; establishes customer service standards; provides training in customer service delivery; monitors customer satisfaction; develops new approaches to meeting customer needs.
Cooperation - Establishes and maintains effective relations; exhibits tact and consideration; offers assistance and support to co-workers; works cooperatively in group situations; works actively to resolve conflicts.
Communications - Expresses ideas and thoughts verbally; expresses ideas and thoughts in written form; exhibits good listening and comprehension; keeps others adequately informed; selects and uses appropriate communication methods.
Customer Service - Responds promptly to customer needs; responds to requests for service and assistance; meets commitments.
Oral Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions; demonstrates group presentation skills; participates in meetings.
Teamwork - Gives and welcomes feedback; contributes to building a positive team spirit; puts success of team above own interests; supports everyone's efforts to succeed.
Written Communication - Writes clearly and informatively; edits work for spelling and grammar; varies writing style to meet needs; presents numerical data effectively; able to read and interpret written information.
Team Leadership - Supports group problem solving; ensures progress toward goals; acknowledges team accomplishments.
Change Management - Develops workable implementation plans; communicates changes effectively; builds commitment and overcomes resistance; prepares and supports those affected by change; monitors transition and evaluates results.
Leadership - Exhibits confidence in self and others; inspires and motivates others to perform well; accepts feedback from others.
Quality Management - Looks for ways to improve and promote quality; demonstrates accuracy and thoroughness.
Visionary Leadership - Displays passion and optimism; inspires respect and trust.
Recruitment & Staffing - Presents positive, realistic view of the organization.
Impact & Influence - Pursues and wins support for ideas; displays ability to influence key decision-makers; achieves win-win outcomes; uses authority appropriately to accomplish goals; addresses divergent opinions.
Conflict Resolution - Encourages open communications; confronts difficult situations; maintains objectivity; keeps emotions under control; uses negotiation skills to resolve conflicts.
Business Acumen - Understands business implications of decisions; aligns work with strategic goals.
Cost Consciousness - Works within approved budget; develops and implements cost saving measures; contributes to profits and revenue; conserves organizational resources.
Diversity - Demonstrates knowledge of EEO policy; shows respect and sensitivity for cultural differences; educates others on the value of diversity; promotes a harassment-free environment; builds a diverse workforce.
Ethics - Treats people with respect; keeps commitments; inspires the trust of others; works with integrity and principles; upholds organizational values.
Organizational Support - Follows policies and procedures; completes administrative tasks correctly and on time; supports organization's goals and values; benefits organization through outside activities; supports affirmative action and respects diversity.
Personal Appearance - Dresses appropriately for position; keeps self well groomed.
Achievement Focus - Sets and achieves challenging goals; demonstrates persistence and overcomes obstacles; measures self against standard of excellence; recognizes and acts on opportunities; takes calculated risks to accomplish goals.
Adaptability - Adapts to changes in the work environment; manages competing demands; changes approach or method to best fit the situation; able to deal with frequent change, delays, or unexpected events.
Attendance/Punctuality - Is consistently at work and on time; ensures work responsibilities are covered when absent; arrives at meetings and appointments on time.
Dependability - Follows instructions, responds to management direction; takes responsibility for own actions; keeps commitments; commits to long hours of work when necessary to reach goals; completes tasks on time or notifies appropriate person with an alternate plan.
Initiative - Volunteers readily; undertakes self-development activities; seeks increased responsibilities; takes independent actions and calculated risks; looks for and takes advantage of opportunities; asks for and offers help when needed.
Innovation - Displays original thinking and creativity; meets challenges with resourcefulness; generates suggestions for improving work; develops innovative approaches and ideas; presents ideas and information in a manner that gets others' attention.
Judgment - Displays willingness to make decisions; exhibits sound and accurate judgment; supports and explains reasoning for decisions; includes appropriate people in decision-making process; makes timely decisions.
Planning/Organizing - Prioritizes and plans work activities; uses time efficiently; plans for additional resources; sets goals and objectives; develops realistic action plans.
Quality - Demonstrates accuracy and thoroughness; looks for ways to improve and promote quality; applies feedback to improve performance; monitors own work to ensure quality.
Quantity - Meets productivity standards; completes work in timely manner; strives to increase productivity; works quickly.
Safety and Security - Observes safety and security procedures; determines appropriate action beyond guidelines; reports potentially unsafe conditions; uses equipment and materials properly.
Language Skills
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
Mathematical Skills
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.
Reasoning Ability
Ability to apply principles of logical or scientific thinking to a wide range of intellectual and practical problems. Ability to deal with nonverbal symbolism (formulas, scientific equations, graphs, musical notes, etc.) in its most difficult phases. Ability to deal with a variety of abstract and concrete variables.
Computer Skills
Advanced knowledge of Windows Server and Windows desktop Operating Systems. Managing deployments/rollouts. Managing server virtualization technologies like VMWare Server/ESX or Microsoft HyperV/VirtualServer. Group Policy design and configuration. Microsoft IIS administration and configuration. Microsoft Exchange maintenance and administration. Linux/UNIX administration. Active Directory/LDAP user and group administration. Ability to troubleshoot network issues including back bone infrastructure issues. LAN Switching and Routing. PBX and Phone Systems. Cybersecurity. Server backups and backup policy.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; talk or hear and taste or smell.
The employee is frequently required t...
Location : Albany, GA
Job Type: Full-Time
Job Number: 22-01-001
Department: Technology and Communications
Opening Date: 01/04/2022
Closing Date: Continuous
The Position
The position of Sr. System Administrator (or SysAdmin), requires the person to be responsible for the upkeep, configuration and reliable operation of computer peripherals, systems and servers within a multi-user, multi-platform computers and network environment that support both digital voice and data. The duties are not limited to but includes ensuring that the uptime, performance, resources and security of the servers and computers adheres to and confirms current industry standards through the use of proactive process, procedures and tools for managing, installing and upgrading of computer components and software. The IT Administrator, Senior reports to the Operations Manager.
Duties
The following duties are normal for this position. These are not to be construed as exclusive or all-inclusive. Other duties may be required and assigned.
Performs network address assignment.
Assigns routing protocols and routing table configuration.
Assigns configuration of authentication and authorization of directory services.
Maintains network facilities in individual machines, such as drivers and settings of personal computers as well as printers.
Maintains network servers such as file servers, VPN gateways and intrusion detection systems.
Administers servers, desktop computers, printers, routers, switches, firewalls, phones, personal digital assistants, smartphones, software deployment, security updates and patches.
Maintains and manages virtual systems to ensure optimum operational efficiency, business continuity of the enterprise applications and user access through the use of industry standard and best practice for backups, planning and monitoring; support LANs, WANs, network segments, Internet and intranet systems.
Maintains system efficiency.
Ensures design of system allows all components to work properly together.
Troubleshoots problems reported by users.
Makes recommendations for future upgrades.
Maintains network and system security.
Analyzes and isolates issues.
Monitors networks to ensure security and availability to specific users.
Evaluates and modifies system's performance.
Identifies user needs.
Maintains integrity of the network, server deployment and security.
Ensures network connectivity throughout a company's LAN/WAN infrastructure is on par with technical considerations.
Designs, installs and configures internal and customer facing servers, network devices and firewalls.
Proactively manages and maintains server, network and firewall systems.
Administers and supports core Microsoft, Cisco, Citrix and VMware technologies.
Develops and implements project plans, risk assessments and contingency plans.
Designs and implements monitoring, configuration management and reporting functions that will make a hands-off environment.
Defines and documents best practices and support procedures.
Provides after-hours support for Infrastructure related emergencies as well occasional weekend maintenance.
Maintains inventory and asset configuration documentation.
Assists with hardware, firewall, telecom and software vendor evaluation, recommendation and negotiations.
Mentors/cross trains team members on existing and new technologies.
Carries out special tasks at Management's direction.
Interacts with customers and staff at the technical level, as required.
Assists the Service Desk by participating in a rotation working from the Service Desk as required.
Provides assistance or backup coverage to assigned employees or other departments as needed.
Performs all other related duties as assigned.
Supervisory Responsibilities
This job has no supervisory responsibilities.
Minimum Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience
Associates degree in Information and Systems Technology, Computer Science or closely related field required; additionally possess and maintain certificate concurrency for A+, Network+, Security+ or CCNA and MCSE; and have at least 2 years' experience holding similar positions with performing similar duties and responsibilities; or any equivalent combination of education, training and experience which provides the requisite knowledge, skills and abilities for this job.
Certificates, Licenses, Registrations
Must possess and maintain a valid Georgia driver's license.
Core Competencies & ADA Compliance
To perform the job successfully, an individual should demonstrate the following competencies:
Use of Technology - Demonstrates required skills; adapts to new technologies; troubleshoots technological problems; uses technology to increase productivity; keeps technical skills up to date.
Job Knowledge - Competent in required job skills and knowledge; exhibits ability to learn and apply new skills; keeps abreast of current developments; requires minimal supervision; displays understanding of how job relates to others; uses resources effectively.
Continuous Learning - Assesses own strengths and weaknesses; seeks feedback to improve performance; pursues training and development opportunities; strives to continuously build knowledge and skills; shares expertise with others.
Analytical - Synthesizes complex or diverse information; collects and researches data; uses intuition and experience to complement data; designs work flows and procedures.
Design - Generates creative solutions; translates concepts and information into images; uses feedback to modify designs; applies design principles; demonstrates attention to detail.
Problem Solving - Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem solving situations; uses reason even when dealing with emotional topics.
Project Management - Develops project plans; coordinates projects; communicates changes and progress; completes projects on time and budget; manages project team activities.
Managing Customer Focus - Promotes customer focus; establishes customer service standards; provides training in customer service delivery; monitors customer satisfaction; develops new approaches to meeting customer needs.
Cooperation - Establishes and maintains effective relations; exhibits tact and consideration; offers assistance and support to co-workers; works cooperatively in group situations; works actively to resolve conflicts.
Communications - Expresses ideas and thoughts verbally; expresses ideas and thoughts in written form; exhibits good listening and comprehension; keeps others adequately informed; selects and uses appropriate communication methods.
Customer Service - Responds promptly to customer needs; responds to requests for service and assistance; meets commitments.
Oral Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions; demonstrates group presentation skills; participates in meetings.
Teamwork - Gives and welcomes feedback; contributes to building a positive team spirit; puts success of team above own interests; supports everyone's efforts to succeed.
Written Communication - Writes clearly and informatively; edits work for spelling and grammar; varies writing style to meet needs; presents numerical data effectively; able to read and interpret written information.
Team Leadership - Supports group problem solving; ensures progress toward goals; acknowledges team accomplishments.
Change Management - Develops workable implementation plans; communicates changes effectively; builds commitment and overcomes resistance; prepares and supports those affected by change; monitors transition and evaluates results.
Leadership - Exhibits confidence in self and others; inspires and motivates others to perform well; accepts feedback from others.
Quality Management - Looks for ways to improve and promote quality; demonstrates accuracy and thoroughness.
Visionary Leadership - Displays passion and optimism; inspires respect and trust.
Recruitment & Staffing - Presents positive, realistic view of the organization.
Impact & Influence - Pursues and wins support for ideas; displays ability to influence key decision-makers; achieves win-win outcomes; uses authority appropriately to accomplish goals; addresses divergent opinions.
Conflict Resolution - Encourages open communications; confronts difficult situations; maintains objectivity; keeps emotions under control; uses negotiation skills to resolve conflicts.
Business Acumen - Understands business implications of decisions; aligns work with strategic goals.
Cost Consciousness - Works within approved budget; develops and implements cost saving measures; contributes to profits and revenue; conserves organizational resources.
Diversity - Demonstrates knowledge of EEO policy; shows respect and sensitivity for cultural differences; educates others on the value of diversity; promotes a harassment-free environment; builds a diverse workforce.
Ethics - Treats people with respect; keeps commitments; inspires the trust of others; works with integrity and principles; upholds organizational values.
Organizational Support - Follows policies and procedures; completes administrative tasks correctly and on time; supports organization's goals and values; benefits organization through outside activities; supports affirmative action and respects diversity.
Personal Appearance - Dresses appropriately for position; keeps self well groomed.
Achievement Focus - Sets and achieves challenging goals; demonstrates persistence and overcomes obstacles; measures self against standard of excellence; recognizes and acts on opportunities; takes calculated risks to accomplish goals.
Adaptability - Adapts to changes in the work environment; manages competing demands; changes approach or method to best fit the situation; able to deal with frequent change, delays, or unexpected events.
Attendance/Punctuality - Is consistently at work and on time; ensures work responsibilities are covered when absent; arrives at meetings and appointments on time.
Dependability - Follows instructions, responds to management direction; takes responsibility for own actions; keeps commitments; commits to long hours of work when necessary to reach goals; completes tasks on time or notifies appropriate person with an alternate plan.
Initiative - Volunteers readily; undertakes self-development activities; seeks increased responsibilities; takes independent actions and calculated risks; looks for and takes advantage of opportunities; asks for and offers help when needed.
Innovation - Displays original thinking and creativity; meets challenges with resourcefulness; generates suggestions for improving work; develops innovative approaches and ideas; presents ideas and information in a manner that gets others' attention.
Judgment - Displays willingness to make decisions; exhibits sound and accurate judgment; supports and explains reasoning for decisions; includes appropriate people in decision-making process; makes timely decisions.
Planning/Organizing - Prioritizes and plans work activities; uses time efficiently; plans for additional resources; sets goals and objectives; develops realistic action plans.
Quality - Demonstrates accuracy and thoroughness; looks for ways to improve and promote quality; applies feedback to improve performance; monitors own work to ensure quality.
Quantity - Meets productivity standards; completes work in timely manner; strives to increase productivity; works quickly.
Safety and Security - Observes safety and security procedures; determines appropriate action beyond guidelines; reports potentially unsafe conditions; uses equipment and materials properly.
Language Skills
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
Mathematical Skills
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.
Reasoning Ability
Ability to apply principles of logical or scientific thinking to a wide range of intellectual and practical problems. Ability to deal with nonverbal symbolism (formulas, scientific equations, graphs, musical notes, etc.) in its most difficult phases. Ability to deal with a variety of abstract and concrete variables.
Computer Skills
Advanced knowledge of Windows Server and Windows desktop Operating Systems. Managing deployments/rollouts. Managing server virtualization technologies like VMWare Server/ESX or Microsoft HyperV/VirtualServer. Group Policy design and configuration. Microsoft IIS administration and configuration. Microsoft Exchange maintenance and administration. Linux/UNIX administration. Active Directory/LDAP user and group administration. Ability to troubleshoot network issues including back bone infrastructure issues. LAN Switching and Routing. PBX and Phone Systems. Cybersecurity. Server backups and backup policy.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; talk or hear and taste or smell.
The employee is frequently required t...
